Utilization Management Assistant

Cottingham & Butler

. Answer first-level calls in Utilization Review for Health & Wellness participants .

Posted 10/31/2026full-timeRemote • Iowa • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Utilization Review processes, including evaluating certification requests and coordinating with healthcare providers to ensure cost-effective patient care. Strong background in patient health support with a focus on accuracy and attention to detail in medical record review.

Highest-signal resume keywords

Utilization ReviewPatient Health SupportMedical Record ReviewInterpersonal SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Certification EvaluationMedical Record ReviewInsurance VerificationPatient Care CoordinationPre-Certification Review

Soft Skills

Strong Interpersonal SkillsFriendly DemeanorSensitive Information Relay

Certifications & Qualifications

CNALPNMedical Assistant

Industry Keywords

Utilization ReviewHealthcare ProvidersClinical GuidelinesCost-Effective CarePatient Care

About the role

Key responsibilities & impact

Answer first-level calls in Utilization Review for Health & Wellness participants
Evaluate certification requests by reviewing group-specific requirements
Triage calls to determine whether a Utilization Review Nurse is needed
Review medical records
Coordinate with healthcare providers
Ensure patients receive appropriate, cost-effective care according to clinical guidelines and insurance requirements

Requirements

What you’ll need

CNA, LPN, or Medical Assistant preferred
Background in patient health support or care
1+ years of experience within this field
Strong interpersonal skills to connect with patients, doctors, internal team members, and providers
Friendly demeanor and ability to relay sensitive information to members
Accuracy and attention to detail when reviewing pre-certifications and plans
Experience in a medical setting, such as receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistant, or customer service

Benefits

Comp & perks

Medical, Dental, Vision Insurance
Flex Spending or HSA
401(k) with company match
Profit-Sharing/Defined Contribution (1-year waiting period)
PTO/Paid Holidays
Company-paid ST and LT Disability
Maternity Leave/Parental Leave
Subsidized Parking
Company-paid Term Life/Accidental Death Insurance
Daytime office hours and weekends/holidays off
Most benefits start day 1