Manager, Customer Collaboration

Coty

. Lead the monthly retail sales and gross shipment forecast process .

Posted 11/12/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $100,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in retail sales forecasting, supply chain analysis, and inventory management, leveraging advanced analytical skills and tools to drive business decisions and improve processes. Strong communication and collaboration abilities are essential for influencing stakeholders and aligning strategies across teams.

Highest-signal resume keywords

Retail Sales ForecastingSupply Chain AnalysisAdvanced Excel SkillsCustomer Collaboration ExperienceData Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PlanningForecastingInventory ManagementData AnalysisKPI ReportingProcess ImprovementDashboard CreationGross Shipment TrackingOut-Of-Stock Risk AnalysisReturns Reduction

Soft Skills

Excellent CommunicationPresentation SkillsDetail-OrientedOrganizational SkillsAbility To Multitask

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

CPG ExperienceCustomer Fill RateOpen-To-BuyLaunch ExecutionEnd-Of-Season Strategy

About the role

Key responsibilities & impact

Lead the monthly retail sales and gross shipment forecast process
Align retail sales ambition and plans with the internal accounts team
Analyze retailer inventory levels and open-to-buy, and build gross shipment forecasts
Document and report forecast assumptions, key changes, and KPIs to senior leaders
Use customer data and collaboration to develop supply-chain analysis and plans
Analyze customer inventory levels, out-of-stock risk, customer fill rate, launch execution, end-of-season strategy, aged inventory, and returns reduction
Translate detailed analysis into macro-level reporting
Track, report, and influence daily gross shipments against forecast and targets
Collaborate with customer replenishment and inventory teams and Coty’s Demand Planning, Supply Chain, Logistics, Order Management, Trade Marketing, and Finance teams
Identify opportunities to improve processes and tools
Create tools and dashboards to support leadership understanding and business decisions

Requirements

What you’ll need

Bachelor’s Degree
Minimum 3 years of CPG experience in sales planning, supply chain, or forecasting
Advanced analytical and data management skills, including advanced Excel
Excellent communication and presentation skills with the ability to effectively influence and communicate
Detail-oriented and organized
Ability to work well under pressure and adhere to timelines
Ability to prioritize workload and multitask
Self-starter with strong work ethic
Customer collaboration experience (CPFR or similar) desirable

Benefits

Comp & perks

Global omni-working policy providing the option to work up to 50% of the month remotely
10% bonus
Diverse and inclusive workplace
Reasonable accommodations for applicants and employees with disabilities
Opportunity to work with a team of professionals and make an impact