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Implementation Engineer
Council on Legal Education Opportunity (CLEO). Analyze data, integration requirements, and business processes to design, build, and implement customized solutions for Cleo clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Cleo Integration Suite and AI tools to design and implement customized solutions, ensuring accurate deployment and exceptional customer service. Possesses strong analytical skills and a foundational understanding of EDI, integration concepts, and relevant programming languages.
Highest-signal resume keywords
Cleo Integration Suite ExpertiseEDI UnderstandingBasic Programming Skills (Java, Python)AI Tool UtilizationERP Systems Exposure (SAP, NetSuite)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisIntegration RequirementsBusiness Process DesignTechnical DeploymentAI Implementation PlanningCode DebuggingTest Case DraftingScripting SkillsAPI UnderstandingAttention to Detail
Soft Skills
Customer ServiceTeam CollaborationWillingness to Learn
Tools & Technologies
Cleo Integration CloudFTP/SFTPAS2HTTP/SAI Coding Assistants
Certifications & Qualifications
Bachelor's in Computer ScienceBachelor's in Information Technology
Industry Keywords
Supply ChainLogisticsManufacturingRetailB2B Integration
Tech Stack
Tools & technologiesCloudERPJavaPython
About the role
Key responsibilities & impact- Analyze data, integration requirements, and business processes to design, build, and implement customized solutions for Cleo clients
- Become an expert on Cleo Integration Suite solution functionality and implementation procedures
- Provide excellent customer service so customers receive value from Cleo solutions
- Configure and technically deploy customer solutions accurately, on time, and to specification
- Work effectively with team members and other departments to complete projects
- Walk clients through their current architecture and proposed new architecture
- Use AI to accelerate project delivery by drafting implementation plans, summarizing customer requirements, and generating documentation
- Use AI coding assistants to generate, debug, and review code snippets
- Prompt AI tools to resolve errors, understand APIs, and navigate documentation
- Draft technical documents and test cases with AI assistance, validating output before use
- Use AI tools across the software lifecycle
Requirements
What you’ll need- Basic understanding of EDI, integration concepts, and data formats
- Familiarity with FTP/SFTP, AS2, HTTP/S, or similar communication protocols
- Strong analytical skills with attention to detail and willingness to learn
- Bachelor's in Computer Science, Information Technology, or a related field with 1–3 years of experience
- Exposure to ERP systems (SAP, NetSuite, or equivalent) is an advantage
- Exposure to Cleo Integration Cloud (CIC) or other B2B integration platforms
- Knowledge of supply chain, logistics, manufacturing, or retail domains
- Basic programming or scripting skills (Java or Python)
- Interest in AI and automation technologies
Benefits
Comp & perks- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Remote work environment
- Accelerated title and salary growth potential
- A fun and energetic work environment that makes you excited to go to work every day