Senior Account Executive – Key Accounts

Council on Legal Education Opportunity (CLEO)

. Own the commercial relationship for an assigned portfolio of strategic accounts and serve as the primary point of contact for executive and senior stakeholders .

Posted 11/11/2026full-timeRemote • United StatesSenior💰 $130,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing strategic accounts and driving revenue growth through upselling and cross-selling in a B2B SaaS environment. Proficient in leveraging AI tools for sales productivity and maintaining strong relationships with executive stakeholders.

Highest-signal resume keywords

Strategic Account ManagementComplex Sales Cycle ManagementNegotiation SkillsAI Tool UtilizationB2B SaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningSales ForecastingContract NegotiationCustomer Relationship ManagementRevenue Growth Strategies

Soft Skills

Influencing Senior StakeholdersStrong Commercial JudgmentAccountabilityCollaborationCuriosity

Tools & Technologies

CRM SoftwareAI ToolsSales Productivity Tools

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

B2B IntegrationEDISupply Chain TechnologyEnterprise ITSaaS

About the role

Key responsibilities & impact

Own the commercial relationship for an assigned portfolio of strategic accounts and serve as the primary point of contact for executive and senior stakeholders
Build and execute strategic account plans mapping customer business goals, trading partner networks, and integration roadmaps to Cleo solutions
Drive expansion revenue through upsell, cross-sell, and new-use-case opportunities; lead multi-threaded sales cycles from identification through close
Partner with Customer Success, Account Management, Support, and Professional Services to deliver outcomes, drive adoption, and secure on-time renewals
Work with SDRs and Solution Consultants to develop programs meeting each client’s needs and budget
Educate and advise clients on industry trends, EDI and B2B integration best practices, and Cleo’s ecosystem
Negotiate contracts and renewals, resolve issues, and ensure deadlines are met
Monitor account health, usage, and sentiment; identify risk early and lead recovery plans
Gather client feedback, adjust messaging, and share customer insights with Product and Marketing
Conduct regular business reviews and report on customer progress and realized value
Maintain accurate opportunity, account, and forecast data in the CRM; deliver reliable pipeline and revenue forecasts
Use AI for account research, planning, opportunity prioritization, customer communication, sales productivity, pipeline management, and forecast preparation
Apply effective prompting, critically evaluate AI outputs, verify accuracy, and protect customer and company information
Continuously build AI fluency and share successful workflows with peers

Requirements

What you’ll need

Bachelor's degree
10-15 years of prior experience in a quota-carrying Account Executive, Account Management, Strategic Accounts, or Enterprise Sales role, preferably within B2B SaaS
Proven success managing complex sales cycles, renewals, and expansion opportunities within existing accounts
Ability to engage, advise, and influence senior and executive stakeholders with confidence across in-person and virtual environments
Strong commercial judgment and ability to balance customer needs with business objectives
Demonstrated ability to use AI tools to research, plan, communicate, and improve sales productivity, with sound judgment around accuracy, confidentiality, and when human expertise should lead
Ability to travel 30%
Strong negotiation, forecasting, and strategic account-planning skills
Experience working in a fast-paced, highly collaborative sales environment
Demonstrated ability to build strong, long-term customer relationships
Strong sense of accountability, ownership, and commitment
Interest in or experience with supply chain technology, EDI, B2B integration, SaaS, or enterprise IT
Curiosity around AI, automation, and how emerging technology can improve customer outcomes and sales effectiveness

Benefits

Comp & perks

Commission Potential
Great Healthcare + Dental + Vision
Flexible PTO
Culture of support, encouraging Life-Work balance
401k match
FSA and HSA options
Employee Assistance Program
Paid Parental Leave
Remote work environment
Accelerated title and salary growth potential
A fun and energetic work environment that makes you excited to go to work every day