Associate Claims Manager – Dental, Medmal

Counterpart

. Complete accurate and timely investigations into coverage, liability, and damages for assigned claims .

Posted 10/23/2026full-timeRemote • Oregon • United StatesSeniorLead💰 $120,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing dental and medical professional liability claims, with a strong focus on timely investigations, effective resolutions, and maintaining relationships with stakeholders. Proficient in utilizing claims systems and data-driven insights to enhance processes and outcomes.

Highest-signal resume keywords

Claims ManagementDental Professional LiabilityMedical Professional LiabilityClaim Adjuster LicensesMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims ResolutionData AnalysisProblem SolvingTime ManagementOrganizational SkillsLitigation ManagementPaperless Claims EnvironmentCreative ThinkingCommunication Skills

Soft Skills

Leadership SkillsTeam CollaborationPersonal Initiative

Tools & Technologies

Counterpart Claim SystemMicrosoft WordMicrosoft ExcelGoogle Docs Editors

Certifications & Qualifications

J.D.RPLUAICState Claim Adjuster Licenses

Industry Keywords

CoverageLiabilityDamagesRisk EngineersService StandardsEmerging Claims TrendsInsuredsBrokersCarrier PartnersRemote Workplace

About the role

Key responsibilities & impact

Complete accurate and timely investigations into coverage, liability, and damages for assigned claims
Actively manage claims to achieve timely and cost-effective resolutions
Build and maintain relationships with policyholders, brokers, carrier partners, Risk Engineers, and other internal and external customers
Direct and monitor assignments to experts and outside counsel
Hold vendors accountable for meeting or exceeding service standards
Use the Counterpart claim system to accurately capture critical claim details and support data collection and models
Identify and escalate emerging claims trends across industries, geographies, and business segments
Provide feedback to improve claim handling processes, guidelines, and systems
Ensure interactions with insureds and brokers represent Counterpart’s brand, mission, and vision
Collaborate with Claims leadership, Data and Engineering teams, and carrier partners

Requirements

What you’ll need

At least 7 years of professional experience
At least 3 years of experience litigating or managing dental professional liability or medical professional liability claims
Bachelor’s degree required
Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire
Ability to work independently on complex matters and collaboratively as a team player
Personal initiative and leadership skills
Time management, problem solving, and organizational skills
Experience operating in a paperless claims environment
Proficiency with Microsoft Office products, including Word and Excel
Willingness to use creative thinking and data-driven insights
Strong verbal and written communication skills
Ability to succeed in a fully remote workplace environment
Willingness to travel as necessary (approximately 10-15%)
J.D. and professional designations such as RPLU or AIC highly preferred
Familiarity with Google Docs Editors suite is a plus

Benefits

Comp & perks

Remote work environment
Travel as necessary (approximately 10-15%)
Inclusive and welcoming workplace
Respectful, supportive, and connected work culture