Senior Auto Service Appraiser – Desk

COUNTRY Financial®

. Communicate with vehicle owners to promptly schedule physical inspections of damaged vehicles .

Posted 9/16/2026full-timeBloomington • Illinois • United StatesSenior💰 $66,400 - $91,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in evaluating vehicle damages, preparing itemized damage appraisals, and negotiating claims settlements. Maintains strong professional relationships with body shops, vendors, and internal customers while ensuring compliance with claims guidelines.

Highest-signal resume keywords

Vehicle Damage EvaluationClaims NegotiationDamage Appraisal PreparationAudit and Review of EstimatesProfessional Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Physical Inspection of VehiclesWritten Estimate PreparationKnowledge of Vehicle PartsUnderstanding of Labor CostsTotal Loss Determination

Soft Skills

Communication SkillsNegotiation SkillsRelationship Management

Industry Keywords

Claims GuidelinesSubrogation DocumentationBody Shop EstimatesIndependent Appraiser Estimates

About the role

Key responsibilities & impact

Communicate with vehicle owners to promptly schedule physical inspections of damaged vehicles
Complete physical inspections of damaged property when necessary
Evaluate vehicle damages and prepare written estimates in accordance with applicable policy coverage
Audit and review body shop and independent appraiser estimates, supplements, and subrogation documentation relative to claims guidelines and procedures
Communicate obtained information to involved parties
Negotiate and settle claims within prescribed authority
Maintain professional working relationships with body shops, vendors, and internal customers

Requirements

What you’ll need

Typically requires 7+ years of relevant experience or a combination of related experience, education and training
Ability to inspect damaged vehicles and prepare itemized damage appraisals
Knowledge of vehicle parts, materials, labor costs, and restoration requirements
Ability to determine whether vehicle damage constitutes a total loss
Ability to evaluate damages and prepare written estimates in accordance with applicable policy coverage
Ability to audit and review body shop and independent appraiser estimates, supplements, and subrogation documentation
Ability to negotiate and settle claims within prescribed authority
Ability to maintain professional working relationships with body shops, vendors, and internal customers

Benefits

Comp & perks

Short-Term Incentive plan
Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
401(k) with company match
Opportunities to learn and grow throughout your career
Opportunity to explore other areas of the business