Senior Catastrophe Claims Specialist

COUNTRY Financial®

. Serve as a first responder and member of a dedicated catastrophe claims team .

Posted 9/28/2026full-timeGrayslake • Illinois • United StatesSenior💰 $77,600 - $106,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating and settling property claims, with a strong focus on field inspections and damage evaluations. Holds a Part 107 drone license for roof inspections and possesses the physical capability to perform demanding tasks in various conditions.

Highest-signal resume keywords

7+ Years Relevant ExperiencePart 107 Drone LicenseProperty Claims InvestigationField Inspection SkillsNegotiation and Settlement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Property Claims EvaluationDamage AssessmentWritten Estimates PreparationPhysical InspectionsClaims Process Explanation

Soft Skills

Communication SkillsNegotiation SkillsInterpersonal Skills

Tools & Technologies

Claims Management Software

Certifications & Qualifications

Valid Driver’s LicensePart 107 Drone License

Industry Keywords

Catastrophe ClaimsPersonal Lines ClaimsCommercial Lines ClaimsField WorkClaims Assistance

About the role

Key responsibilities & impact

Serve as a first responder and member of a dedicated catastrophe claims team
Investigate and settle personal and commercial lines property claims in the field
Respond to deployment directives and travel to catastrophe areas and areas with claims assistance needs
Evaluate, negotiate, and settle property claims in various geographic locations
Investigate and complete physical inspections of property claims
Evaluate damages and prepare written estimates according to policy provisions
Initiate first contact with insureds and relevant parties
Gather basic information and obtain recorded statements
Explain the overall claims process
Assist claims office workloads when deployed or assigned to a claims office

Requirements

What you’ll need

Typically requires 7+ years of relevant experience or a combination of related experience, education and training
Must maintain a valid driver’s license with the ability to drive an automobile
Part 107 drone license required for roof inspections; license must be obtained within 5 months of start date and exam must be passed within 3 attempts
Work is split approximately up to 90% field and 10% office, contingent upon assigned claim type(s) within a specific geographic territory
Physical dexterity to walk, reach, climb, and crawl to inspect damage, sometimes in unfavorable working conditions or inclement weather
Ability to lift, carry, and climb ladders weighing up to 80 pounds may be required for property claims
Ability to climb and access two-plus story structures
Ability to work beyond normal business hours as business needs dictate
Full-time field work in the Grayslake, Illinois surrounding areas
Extensive travel and on-call availability, with ability to deploy at any time for extended periods

Benefits

Comp & perks

Short-Term Incentive plan
Insurance benefits: medical, dental, vision, disability, and life
401(k) with company match
Opportunities to learn and grow throughout your career
Equal opportunity employment and a work environment free of discrimination and harassment