Senior Catastrophe Claims Specialist

COUNTRY Financial®

. Serve as a first responder and member of a dedicated catastrophe claims team.

Posted 9/28/2026full-timeMinneapolis • Minnesota • United StatesSenior💰 $77,600 - $106,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in investigating and settling property claims, with a strong focus on fieldwork and customer interaction. Capable of performing physical inspections and evaluations while maintaining compliance with industry standards and regulations.

Highest-signal resume keywords

Catastrophe Claims ManagementProperty Claims InvestigationNegotiation and SettlementPart 107 Drone LicensePhysical Inspection Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims EvaluationDamage AssessmentWritten Estimates PreparationField WorkPhysical Property Inspections

Soft Skills

Communication SkillsCustomer InteractionProblem-Solving

Certifications & Qualifications

Valid Driver’s LicensePart 107 Drone License

Industry Keywords

Personal Lines ClaimsCommercial Lines ClaimsCatastrophe ResponseClaims ProcessField Work

About the role

Key responsibilities & impact

Serve as a first responder and member of a dedicated catastrophe claims team.
Investigate and settle personal and commercial lines property claims in the field.
Maintain on-call availability and deploy at any time, potentially for an extended period.
Travel extensively to areas where COUNTRY Financial conducts business.
Work 10 straight twelve-hour days followed by 4 days off when assigned to CAT duty.
Deploy to claims offices throughout the country to assist with claims office workload.
Assist with workload at an assigned claims office when not deployed to CAT duty.
Respond to deployment directives and travel to catastrophe areas and areas with claims assistance needs.
Evaluate, negotiate, and settle property claims.
Investigate claims, complete physical property inspections, evaluate damages, and prepare written estimates according to policy provisions.
Initiate first contact with insureds and relevant parties, gather information, obtain recorded statements, and explain the claims process.
Perform up to 90% field work and 10% office work within the Minneapolis, Minnesota territory and surrounding areas.

Requirements

What you’ll need

Typically requires 7+ years of relevant experience or a combination of related experience, education and training.
Must maintain a valid driver’s license with the ability to drive an automobile.
Part 107 drone license required for roof inspections; license must be obtained within 5 months of start date and the exam must be passed within 3 attempts.
Must have the physical dexterity to walk, reach, climb, and crawl to inspect damage, sometimes in unfavorable working conditions or inclement weather.
Ability to lift, carry, and climb ladders weighing up to 80 pounds may be required.
Must have the ability to climb and access two-plus story structures.
Ability to work beyond normal business hours as business needs dictate.

Benefits

Comp & perks

Short-Term Incentive plan
Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
401(k) with company match
Opportunities to learn and grow throughout your career