Senior Catastrophe Claims Specialist

COUNTRY Financial®

. Serve as a first responder and member of a dedicated catastrophe claims team .

Posted 9/28/2026full-timeBloomington • Illinois • United StatesSenior💰 $77,600 - $106,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating and settling personal and commercial lines property claims, including conducting physical inspections and preparing written estimates. Maintains on-call availability and possesses the physical dexterity required for fieldwork in various environments.

Highest-signal resume keywords

Catastrophe Claims InvestigationProperty Claims SettlementPhysical Property InspectionsPart 107 Drone LicenseValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims EvaluationDamage AssessmentWritten Estimates PreparationNegotiation SkillsField Inspections

Soft Skills

Communication SkillsInterpersonal SkillsProblem-Solving Skills

Certifications & Qualifications

Part 107 Drone License

Industry Keywords

Catastrophe ClaimsPersonal LinesCommercial LinesClaims ProcessPhysical Inspections

About the role

Key responsibilities & impact

Serve as a first responder and member of a dedicated catastrophe claims team
Investigate and settle personal and commercial lines property claims in the field
Maintain on-call availability and deploy at any time, potentially for extended periods
Travel extensively to catastrophe areas and locations where COUNTRY Financial conducts business
Work 10 consecutive twelve-hour days followed by 4 days off
Assist claims office workloads when deployed to claims offices throughout the country
Assist a claims office with workload when not deployed to CAT duty
Respond to deployment directives
Evaluate, negotiate, and settle property claims
Investigate and complete physical inspections of property claims
Evaluate damages and prepare written estimates according to policy provisions
Initiate first contact with insureds and relevant parties
Gather basic information, obtain recorded statements, and explain the claims process
Work up to 90% in the field and 10% in the office within the Bloomington, Illinois surrounding territory

Requirements

What you’ll need

Typically requires 7+ years of relevant experience or a combination of related experience, education and training
Must maintain a valid driver’s license with the ability to drive an automobile
Part 107 drone license required for roof inspections; license must be obtained within 5 months of start date and exam passed within 3 attempts
Must have physical dexterity to walk, reach, climb, and crawl to inspect damage
Ability to lift, carry, and climb ladders weighing up to 80 pounds may be required
Must be able to climb and access two-plus story structures
Ability to work beyond normal business hours as business needs dictate
Ability to investigate and settle personal and commercial lines property claims
Ability to conduct physical property inspections, evaluate damages, and prepare written estimates
Ability to obtain recorded statements and explain the claims process

Benefits

Comp & perks

Short-Term Incentive plan
Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
401(k) with company match
Opportunity to learn and grow throughout your career
Extensive travel/deployment opportunities