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Senior Catastrophe Claims Specialist
COUNTRY Financial®. Serve as a first responder and member of a dedicated catastrophe claims team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in investigating and settling property claims, including conducting physical inspections and preparing written estimates. Possesses strong negotiation skills and the ability to manage claims processes effectively in various geographic locations.
Highest-signal resume keywords
Catastrophe Claims ManagementProperty Claims InvestigationNegotiation and SettlementPart 107 Drone LicenseField Inspection Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Claims EvaluationDamage AssessmentWritten Estimates PreparationPhysical InspectionsClaims Process Explanation
Soft Skills
Communication SkillsInterpersonal SkillsProblem-Solving Skills
Certifications & Qualifications
Valid Driver's LicensePart 107 Drone License
Industry Keywords
Catastrophe ResponseField WorkClaims AssistanceCommercial LinesPersonal Lines
About the role
Key responsibilities & impact- Serve as a first responder and member of a dedicated catastrophe claims team
- Investigate and settle personal and commercial lines property claims in the field
- Respond to deployment directives and travel to catastrophe areas and areas with claims assistance needs
- Evaluate, negotiate, and settle property claims in various geographic locations
- Investigate and complete physical inspections of property claims
- Evaluate damages and prepare written estimates according to policy provisions
- Initiate first contact with insureds and relevant parties
- Gather basic information and obtain recorded statements
- Explain the overall claims process
- Assist claims offices throughout the country with workload when deployed
- Assist an assigned claims office with workload when not deployed to CAT duty
Requirements
What you’ll need- Typically requires 7+ years of relevant experience or a combination of related experience, education and training
- Must maintain a valid driver’s license with the ability to drive an automobile
- Part 107 drone license required for roof inspections; license must be obtained within 5 months of start date and exam must be passed within 3 attempts
- Work is split approximately up to 90% field and 10% office, contingent upon assigned claim type(s) within a specific geographic territory
- Physical dexterity to walk, reach, climb, and crawl to inspect damage, sometimes in unfavorable working conditions or inclement weather
- Ability to lift, carry, and climb ladders weighing up to 80 pounds may be required
- Ability to climb and access two-plus-story structures
- Ability to work beyond normal business hours as business needs dictate
- Extensive travel and on-call availability with ability to deploy at any time
- Full-time field work within the territory including St. Louis, Missouri and surrounding areas
Benefits
Comp & perks- Short-Term Incentive plan
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) with company match
- Opportunity to learn and grow throughout your career
- Equal opportunity employment and a work environment free of discrimination and harassment