Revenue Systems Director – Platform and Architecture

Coupa Software

. Define and maintain the reference architecture for the revenue systems stack, including system-of-record designations, object and data model standards, integration patterns and platform boundaries .

Posted 10/2/2026full-timeRemote • North Carolina • United StatesLead💰 $152,000 - $213,333 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining and maintaining revenue systems architecture, including data model standards and integration patterns. Proven ability to manage platform reliability, incident management, and implement artificial intelligence and automation capabilities within a go-to-market context.

Highest-signal resume keywords

Revenue Operations ManagementSalesforce ArchitectureIntegration Design and OperationArtificial Intelligence ImplementationData Architecture Ownership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Reference Architecture DesignData Model StandardsIntegration PatternsConfiguration ManagementAutomation CapabilityRoot Cause AnalysisPlatform EvaluationRelease ManagementData Quality ManagementTelemetry Analysis

Soft Skills

AccountabilityCollaborationNegotiationProblem-SolvingCommunication

Tools & Technologies

SalesforceAutomation PlatformsIntegration ToolsTelemetry SystemsIncident Management Tools

Industry Keywords

Go-To-Market SystemsRevenue SystemsEnterprise ApplicationsInformation SecurityData Privacy Compliance

About the role

Key responsibilities & impact

Define and maintain the reference architecture for the revenue systems stack, including system-of-record designations, object and data model standards, integration patterns and platform boundaries
Set technical standards for configuration, automation, extensibility and technical debt management
Evaluate architectural options for new capabilities and recommend implementation approaches
Maintain platform roadmaps, release schedules and end-of-life dates; plan upgrades and migrations
Own technical build delivery against the roadmap, including configuration design, environment strategy, testing and release management
Establish a continuous improvement program using system telemetry to identify and remediate friction points
Define and enforce change control, documentation and technical review standards
Own platform reliability and incident management, including root cause analysis and preventive action
Deliver artificial intelligence and automation capabilities, including vendor/platform evaluation, configuration, integration and agent-based workflows
Build instrumentation to measure artificial intelligence and automation outcomes
Serve as the primary Revenue Operations interface to Information Technology regarding integrations, enterprise platform changes, identity and access management, and architecture decisions
Ensure compliance with information security, data privacy, data residency and audit requirements
Represent Revenue Systems in enterprise architecture and change advisory processes
Own technical platform evaluation, selection and application portfolio rationalization
Manage vendor technical relationships, roadmap engagement, escalations and commercial negotiation support

Requirements

What you’ll need

Bachelor's degree in a technical discipline, or equivalent practical experience
Ten or more years of experience in go-to-market systems, Revenue Operations, Sales Systems or enterprise applications, including significant time in a technical or architectural capacity
Demonstrated accountability for architecture and delivery of a multi-platform revenue or go-to-market technology stack
Advanced working knowledge of Salesforce, including data model and object architecture, automation capability, permission architecture, release management and platform customization constraints
Experience designing and operating integrations across go-to-market platforms, including error handling, monitoring and data reconciliation
Ownership of data architecture and data quality in a customer or revenue data environment
Experience implementing artificial intelligence or automation capability in a go-to-market context, including governance and measurement
Experience partnering with Information Technology and Information Security functions within enterprise change and architecture processes
Experience leading platform evaluation, selection and consolidation supported by documented business cases

Benefits

Comp & perks

Two company-wide paid wellness days off each year
Paid day off on your birthday or another day within your birthday month
40 hours of paid Volunteer Time Off annually
Free, confidential, 24/7/365 Employee Assistance Program
Zurich Travel Assist business travel protection
Monetary referral bonuses for successful hires
Location-specific comprehensive medical/dental insurance
Location-specific retirement/pension plans
Location-specific life or accident protection