Head of AI Ops

Coverflex

. Lead a small central AI Ops team while remaining hands-on .

Posted 10/6/2026full-timeRemote • PortugalLead💰 €80,000 - €100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading AI initiatives across multiple departments, establishing governance frameworks, and measuring outcomes effectively. Proficient in building AI tools and managing budgets while collaborating with cross-functional teams to drive automation and innovation.

Highest-signal resume keywords

AI GovernanceBudget ManagementAI Tool DevelopmentCross-Departmental CollaborationEvidence-Based Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Tool DevelopmentAutomation AdoptionBudget ManagementOutcome MeasurementAI OrchestrationData HandlingVendor ReviewAudit TrailsWorkflow ImprovementAI Initiative Delivery

Soft Skills

LeadershipPrioritizationCollaborationCommunicationTeam Management

Industry Keywords

FintechEU AI ActSolutions EngineeringInternal ToolingRegulated Environment

About the role

Key responsibilities & impact

Lead a small central AI Ops team while remaining hands-on
Set priorities for AI work across departments that do not report to AI Ops
Join teams for days or weeks to build agents, skills, automations, and workflows, then hand them back
Own the company-wide view of AI spending, returns, safety, and reusable work
Establish the first comprehensive picture of AI spend, production systems, dependencies, and returns
Deliver live AI initiatives in at least three departments that departments can operate independently
Make existing AI work discoverable and reusable
Define governance with Engineering, Security, and Legal, including guardrails, reviews, and permitted team activity
Measure workflow improvements, return on AI spend, reuse, ownership coverage, and response time to department requests
Collaborate with AI Product, Engineering, DevX, Legal, Security, and department leaders
Report evidence-based AI investment and impact information to management

Requirements

What you’ll need

Evidence of leading AI or automation adoption across a whole company, beyond one team
Ability to build with AI tools yourself, including agents, skills, prompts, and orchestration platforms
Experience owning a budget or investment case and defending it to executives with evidence
Experience setting priorities across departments that do not report to you and making them stick
Knowledge of AI governance and risk, including data handling, access, vendor review, and audit trails
Ability to establish baselines and measure outcomes with evidence
Experience in fast scale-ups and remote-first teams with substantial autonomy
English as the main working language
Portuguese, Spanish, or Italian is a plus
Line management of a small, senior, mixed-discipline team is nice-to-have
Background in solutions engineering, forward-deployed engineering, internal tooling, revenue/business operations, or consulting is nice-to-have
Familiarity with the EU AI Act in an employment and financial-services context is nice-to-have
Experience in fintech or a regulated environment is nice-to-have

Benefits

Comp & perks

Equity: VSOPs / stock options
Fully remote setup
On-site get-togethers at least once a year
Coverflex card
MacBook
€500 onboarding budget
€1,000 yearly FlexBudget for professional development and remote work enablement
Health insurance plans, with option to add family members and update conditions (depending on country)
25 paid vacation days per year
3 caring days per year for side projects supporting positive-impact causes
2 additional paid weeks on top of the legal maximum Parental Leave
Birthday and kids’ birthday off