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CoxHealth

Refund Specialist

CoxHealth

. Manage and resolve outstanding credit balances related to patient accounts, insurance credits and refunds .

Posted 10/20/2026full-timeSpringfield • Missouri • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing patient accounts and resolving credit balances while ensuring accurate billing and timely payments. Strong communication skills and the ability to work independently or collaboratively are essential for maintaining financial integrity and patient satisfaction.

Highest-signal resume keywords
Credit Balance ManagementAccurate BillingOnline Refund Data EntryVerbal Communication SkillsWritten Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Credit Balance ManagementAccurate BillingOnline Refund Data EntryComputer Proficiency
Soft Skills
Excellent Communication SkillsSelf StarterTeam Collaboration
Tools & Technologies
Computer Systems
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Patient AccountsInsurance CreditsFinancial IntegrityPatient Satisfaction

About the role

Key responsibilities & impact
  • Manage and resolve outstanding credit balances related to patient accounts, insurance credits and refunds
  • Work collaboratively with insurance companies and guarantors
  • Ensure accurate billing, timely payments, and effective resolution of credit issues
  • Support financial integrity, patient satisfaction, and the overall financial health of the healthcare organization

Requirements

What you’ll need
  • High School Diploma or Equivalent
  • No Prior Experience Required
  • Excellent verbal and written communication skills
  • Able to work independently and collaboratively in teams
  • Self starter
  • Proficient in using computers and computer systems
  • Proficient in online refund data entry
  • Scheduled weekly hours: 40
  • Hours: 6:00 am - 2:30 pm
  • Day Shift (United States of America)

Benefits

Comp & perks
  • Medical, Vision, Dental
  • Retirement with Employer Match
  • Benefits available to employees working 20+ hours/week