Practice Manager

Cozen O'Connor

. Report to the Chair and Vice Chair of the Emerging Data Privacy Trends practice .

Posted 10/15/2026full-timeChicago • Illinois • United StatesMid-LevelSenior💰 $140,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong financial acumen and expertise in law firm billing and insurance appeals processes, while effectively managing client communications and coordinating marketing efforts. Capable of working independently and collaboratively in a fast-paced legal environment.

Highest-signal resume keywords

Financial AcumenLaw Firm BillingInsurance AppealsInterpersonal CommunicationCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing Process ManagementInvoice ReviewInsurance Appeals CompletionA/R and Collections CommunicationProfitability AnalysisRFP PreparationLegal Update PreparationMonthly ReportingCLE CoordinationLitigation Strategy Calendar Preparation

Soft Skills

Excellent Interpersonal SkillsProblem-Solving SkillsJudgmentResponsivenessCollaboration

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Legal OperationsClient CommunicationMarketing MaterialsBusiness DevelopmentContinuing Education Credits

About the role

Key responsibilities & impact

Report to the Chair and Vice Chair of the Emerging Data Privacy Trends practice
Work with team members as instructed
Handle all steps of the billing process and invoice review and approval
Complete insurance appeals
Lead A/R and collections communications
Maintain client/insurer contact lists and calendars, and communicate with clients and insurers as directed
Work with marketing to update and create marketing materials and assist in creating legal update PowerPoints
Work with business development and pricing teams to prepare RFPs for Chair and Vice Chair review
Work on prospective client materials as needed
Coordinate client/prospective client entertainment and meals, team conference attendance, and holiday gifts
Prepare monthly reports requested by the Chair and Vice Chair
Request and analyze profitability and pricing information
Coordinate CLE and insurer continuing education credits for clients and team members
Prepare monthly litigation strategy calendars for insurers and monitoring counsel/clients
Complete special projects as assigned

Requirements

What you’ll need

Bachelor’s degree required
Prior legal operations experience a plus
Strong financial acumen and experience with law firm billing and insurance appeals processes
Excellent interpersonal, communication, critical thinking, and problem-solving skills
Demonstrated ability to work independently and collaboratively in a demanding environment, with all team members
Responsiveness, discretion, and judgment

Benefits

Comp & perks

Equal Opportunity Employer, including disabled and veterans
Candidates who have previously left the workforce and are looking to return to their careers are encouraged to apply
Gaps in experience are not penalized