Benefits Support Specialist – Temp

CRC Insurance Services

. Monitor receipt of new and renewing cases .

Posted 10/5/2026full-timeRemote • California • United StatesJuniorMid-Level💰 $22 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in managing group health and benefits cases, including logging and tracking cases in Salesforce, generating carrier quotes, and maintaining strong communication with brokers and carriers. Exhibits strong organizational skills and attention to detail while managing multiple deadlines and maintaining productive relationships.

Highest-signal resume keywords

Salesforce ProficiencyGroup Insurance KnowledgeMicrosoft Excel ProficiencyClear Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryCase ManagementCarrier Approval ProcessCOBRA AdministrationQuote GenerationDocument InterpretationEnrollment ProcessingInsurance Sales Submission KnowledgeTyping Speed of 30 Words Per Minute

Soft Skills

Attention to DetailRelationship BuildingTeam CollaborationFollow-Up Skills

Tools & Technologies

Microsoft OfficeSalesforce

Industry Keywords

Group Health InsuranceBenefits AdministrationCarrier ProceduresOperational LinkCensus Management

About the role

Key responsibilities & impact

Monitor receipt of new and renewing cases
Log all cases in and out of internal systems, including Salesforce
Enter new business and renewal data in carrier systems
Confirm Agent/Agency appointments on new cases
Send necessary appointments to Agent/Agency and follow up through completion
Follow up with carriers to obtain carrier approval and policy numbers
Communicate approved policies to brokers
Assist in generating carrier quotes
Handle COBRA
Maintain standard operating procedures for censuses and installations
Support special projects and perform other assigned duties
Serve as the operational link between brokers and carriers for new and renewing group health and benefits cases
Collaborate with Sales, New Business Analysts, and carrier partners to build censuses, run final quotes, install cases, and track cases through carrier approvals

Requirements

What you’ll need

English language fluency required
Minimum of 2 years related administrative experience
Proficiency in Microsoft Office, especially Excel
Working knowledge of Salesforce
Good understanding of group insurance and carrier procedures
Knowledge of insurance sales submission requirements
Clear written and verbal communication with internal teams, agents, brokers, and carrier representatives
Strong attention to detail and ability to read, comprehend, and interpret enrollment, carrier, and other job-related documents
Strong organizational and follow-up skills; ability to manage multiple cases and deadlines simultaneously
Type a minimum of 30 words per minute
Ability to develop and maintain good relationships at all levels within the company and with agents, brokers, and/or carrier representatives
Ability to build and maintain productive relationships at all levels and contribute to a positive team environment
Ability to sit, frequently speak and hear, and occasionally stand, walk, bend, crawl, kneel, and lift up to 25 lbs