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Business Analyst
CRC Insurance Services. Provide process, design and analysis support for developing solutions that interface business applications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, project management, and requirements elicitation, with a strong focus on facilitating communication between business units and technology teams. Proficient in analyzing business processes and workflows while adhering to industry standards and methodologies.
Highest-signal resume keywords
Business AnalysisProject ManagementRequirements ElicitationAgile MethodologiesSDLC
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process ManagementFunctional Requirements DocumentationTechnical Requirements DocumentationUser Acceptance TestingWorkflow DiagramsAcceptance Criteria DevelopmentRisk AssessmentStakeholder AnalysisSoftware DevelopmentCritical Thinking
Soft Skills
Communication SkillsTeamworkInfluencing SkillsFacilitation SkillsOrganizational Skills
Tools & Technologies
Microsoft OfficeMicrosoft VisioTechnical PlatformsBusiness Applications
Certifications & Qualifications
PMI CertificationIIBA Certification
Industry Keywords
Insurance IndustryFinancial ServicesChange ManagementWaterfall MethodologyLean Methodology
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Provide process, design and analysis support for developing solutions that interface business applications
- Drive requirements elicitation for work efforts of all sizes and complexity
- Influence collaboration, communication and outcomes of initiatives in an indirect leadership capacity
- Lead systems analysis through enterprise-level business processes and systems
- Provide project and portfolio management for smaller projects and business enhancements
- Serve as a liaison between lines of business and the Technology Delivery team
- Identify, document and communicate business needs and provide technology solutions
- Analyze business processes, workflows and existing business systems
- Facilitate requirements elicitation sessions and walkthroughs
- Prepare user interface, business process and workflow diagrams
- Develop acceptance criteria and plans for user acceptance testing
- Assist with business cases, project estimates, risk assessments, stakeholder analyses and draft charters
- Facilitate routine meetings and provide updates on initiatives
- Attend business unit management meetings as needed
- Ensure adherence to Technology and CRC Group policies and standards, including SDLC and Change Management
- Coach and mentor junior Business Analysts
Requirements
What you’ll need- Bachelor degree or equivalent experience to include six years of information technology experience with significant experience in software development
- Four years of experience as a business analyst or related role/experience
- Experience in Project Management, Business Process Management, Relationship Management, Business Operations, or Quality Management
- Experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements
- Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies
- Ability to interact with management, business staff, Engineering and QA personnel to gather, compile and exchange information and negotiate disputes effectively
- Strong presentation, verbal and written skills
- Ability to manage multiple concurrent projects, activities and tasks under time constraints
- Ability to effectively interface with staff at all levels and resolve conflicts
- Exceptional communication, teamwork and influencing skills
- Excellent facilitation and organizational skills
- Strong critical and analytical thinking and problem-solving skills
- Demonstrated proficiency in Microsoft Office software products
- Understanding of core systems, applications and technical platforms
- Experience in the insurance or financial services industry preferred
- Experience as a Product Owner and/or Scrum Master preferred
- Understanding of current technology trends preferred
- Ability to read, analyze and interpret technical data preferred
- PMI or IIBA certification preferred
- Proficiency in Microsoft Visio preferred
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- AD&D insurance
- Tax-advantaged savings accounts
- 401(k) plan with company match
- Company holidays
- Vacation days
- Sick days
- New parent leave
- Restricted stock units for eligible positions
- Deferred compensation plan for eligible positions