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Carrier Payables Team Lead
CRC Insurance Services. Lead, coach, and support a team of 3–5 carrier payables, claims processing, and Accounts Payable/Receivable specialists .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing accounts payable processes, leading teams, and resolving complex claims and payment issues while ensuring compliance with accounting standards and internal controls.
Highest-signal resume keywords
Leadership ExperienceAccounts Payable ManagementClaims Processing ExpertiseAdvanced Microsoft ExcelAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts PayableClaims ProcessingFinancial Risk IdentificationInvoice VerificationAccounting PrinciplesReconciliationPayment ProcessingERP PlatformsAutomation ToolsOCR Invoice-Processing
Soft Skills
Effective Time ManagementClear CommunicationCoaching and Training
Industry Keywords
Carrier Payment TermsFinancial ComplianceInternal ControlsAudit ParticipationClaims Reviews
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Lead, coach, and support a team of 3–5 carrier payables, claims processing, and Accounts Payable/Receivable specialists
- Guide specialists in resolving complex accounting and payment issues
- Assign work, set daily priorities, and monitor productivity, quality, and performance
- Train and onboard new hires on claims and AP payment processes, systems, and controls
- Review and resolve complex or high-risk claims and payment activity
- Serve as the first escalation point for complex or aged items
- Oversee the full payables cycle from invoice receipt through payment
- Verify carrier invoices against system billing, including commissions, fees, premium, and surplus lines tax
- Review and approve claims payments and recoveries
- Resolve aged claims payment items and monitor aging and unapplied items
- Identify and escalate financial risks such as overpayments, duplicate payments, and missing documentation
- Track invoice turnaround time, aging, error rates, and short-pay or dispute volume
- Maintain internal controls and detailed accounting and claims records
- Participate in audits, claims reviews, and special projects
- Prepare and present regular management reports
- Partner with Claims, Accounting, IT, Finance, and other internal teams
- Respond to carrier inquiries and manage payment-related escalations
- Drive process improvements, automation, procedure documentation, and payables workflow efficiency
- Stay current on accounting standards, claims processes, regulatory requirements, and company policies
Requirements
What you’ll need- Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent relevant experience
- 5+ years of accounts payable or accounting experience, including claims or disbursement-focused processing
- Leadership experience in a lead, supervisory, or senior role, or demonstrated informal leadership
- Strong proficiency in accounting and claims payment systems, ERP platforms, and advanced Microsoft Excel
- Strong understanding of fundamental accounting principles and carrier payment terms
- Excellent analytical, reconciliation, and problem-solving skills
- Effective time management in a high-volume environment
- Clear written and verbal communication focused on reporting and compliance
- English language fluency required
- Experience with automation or OCR invoice-processing tools preferred
Benefits
Comp & perks- Medical, dental, vision, life, disability, and AD&D insurance
- Tax-advantaged savings accounts
- 401(k) plan with company match
- Paid company holidays
- Vacation and sick days
- New parent leave
- Restricted stock units for eligible positions
- Deferred compensation plan for eligible positions