HR Generalist

CRC Insurance Services

. Partner with HR Business Partners and business leaders to execute HR strategies, programs, and day-to-day activities .

Posted 9/16/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR strategies, employee relations, and compliance with employment laws while effectively managing HR processes and data analysis. Proficient in using HR systems and tools to enhance operational efficiency and support talent management initiatives.

Highest-signal resume keywords

Employee RelationsHR Compliance KnowledgeWorkday ExperienceData Analysis and ReportingStrong Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

HR Strategy ExecutionPerformance ManagementTalent AcquisitionWorkforce PlanningData ValidationProcess DocumentationConflict ResolutionHR Policy InterpretationAutomation ToolsMicrosoft Excel

Soft Skills

Strong Written CommunicationExcellent OrganizationAttention to DetailDiscretionConsulting Skills

Tools & Technologies

WorkdayHR SystemsReporting PlatformsWorkflow ToolsShared Mailboxes

Industry Keywords

Human ResourcesEmployee EngagementExit InterviewsCompensation CyclesHR Centers of Excellence

About the role

Key responsibilities & impact

Partner with HR Business Partners and business leaders to execute HR strategies, programs, and day-to-day activities
Advise and support managers on employee relations, performance management, corrective action, and HR policy interpretation
Support workforce planning, talent acquisition, internal mobility, talent development, employee engagement, and exit feedback efforts
Conduct exit interviews as appropriate
Support annual performance management and year-end compensation cycles through coordination, tracking, reporting, communications, and manager support
Process and support HR transactions in Workday
Manage shared HR mailboxes by triaging, routing, tracking, and resolving teammate inquiries
Develop and maintain HR processes, response templates, escalation procedures, and tracking tools
Compile, validate, analyze, and summarize HR and workforce data
Coordinate with HR Centers of Excellence on compensation, benefits, training, and other HR programs
Support HR projects and operational priorities through reports, presentations, data gathering, action-item tracking, process documentation, and deliverable coordination
Identify and implement opportunities to streamline HR processes, reduce manual work, improve reporting, and use HR technology and automation
Ensure HR activities comply with employment laws, company policies, and established procedures
Provide administrative and operational support to HR Business Partner leadership and the broader HRBP team

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent education and related experience
3–5 years of professional HR experience with exposure to multiple HR disciplines
Employee relations and conflict resolution knowledge
Knowledge of employment laws and HR compliance
Strong communication and consulting skills
Experience using HR systems, shared mailboxes, workflow tools, reporting platforms, or automation tools
Workday experience preferred
Excellent organization, follow-through, and prioritization skills
Ability to manage high-volume intake channels and time-sensitive reporting requests
Strong written communication skills and attention to detail
Discretion when handling sensitive information
Ability to partner effectively across HR, HRIS, business leaders, and Centers of Excellence
Strong proficiency in Microsoft Excel and PowerPoint
Comfort developing reports, trackers, charts, summaries, and executive-ready data outputs
English language fluency required

Benefits

Comp & perks

Medical, dental, vision, life, disability, and AD&D insurance
Tax-advantaged savings accounts
401(k) plan with company match
Paid company holidays
Vacation and sick days
New parent leave
Restricted stock units for eligible positions
Deferred compensation plan for eligible positions