Market Carrier Engagement Manager

CRC Insurance Services

. Lead the carrier engagement function and set direction for relationship management, onboarding, governance, and service delivery .

Posted 10/9/2026full-timeRemote • Alabama • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in carrier engagement strategy, onboarding, governance, and compliance within the insurance industry. Proven ability to lead high-performing teams and manage complex initiatives while ensuring regulatory adherence and operational excellence.

Highest-signal resume keywords

Carrier Engagement StrategyInsurance Market StructuresPeople LeadershipRegulatory ComplianceStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Onboarding StrategyContract ReviewLicensing VerificationGovernance StandardsProcess ImprovementMarket EngagementComplex Problem SolvingInsurance Industry KnowledgeEnterprise TransformationPerformance Monitoring

Soft Skills

Executive CommunicationChange LeadershipTeam DevelopmentInfluencing SkillsCollaboration

Certifications & Qualifications

Property & Casualty License

Industry Keywords

Wholesale BrokerageMGACarrier RelationsCompliance DocumentationRisk ManagementInsurance MarketsMarket ExpansionService DeliveryCorporate PolicyProfessional Associations

About the role

Key responsibilities & impact

Lead the carrier engagement function and set direction for relationship management, onboarding, governance, and service delivery
Develop and execute carrier engagement strategy aligned with growth, market expansion, and operational excellence priorities
Serve as senior escalation point for complex carrier matters
Advise production, brokerage, and senior leadership on carrier engagement strategy and partnership decisions
Lead, develop, and coach the market engagement team
Oversee onboarding strategy for new insurance markets
Direct contract review, licensing verification, compliance documentation, and system enablement
Partner with Production, Operations, Compliance, Finance, and Technology stakeholders
Resolve ambiguous, complex, and non-routine issues and lead implementation of solutions
Establish governance standards for carrier agreements, authorizations, documentation, and partnership structures
Monitor and report carrier engagement activities, risks, and performance indicators
Ensure regulatory, corporate policy, and contractual compliance
Lead process improvements that enhance onboarding, engagement, governance, efficiency, quality, and scalability
Influence senior leaders through communication, recommendations, and change leadership

Requirements

What you’ll need

Bachelor’s degree in Business, Risk Management, Insurance, or related field (or equivalent experience)
10+ years of progressive experience in the insurance industry
Significant experience in wholesale brokerage, MGA, carrier relations, market engagement, or related functions
Demonstrated people leadership experience, including leading, developing, and managing high-performing teams
Deep expertise in insurance market structures, carrier partnership models, onboarding, governance, and compliance requirements
Ability to lead complex initiatives, interpret ambiguity, and develop practical solutions to non-standard business problems
Strong executive communication and stakeholder management skills
Property & Casualty license or other relevant industry licensure (preferred)
Experience leading enterprise or cross-functional transformation, process redesign, or large-scale market engagement initiatives (preferred)
Established external industry presence through carrier forums, professional associations, or relevant market-facing channels (preferred)
English language fluency required

Benefits

Comp & perks

Medical, dental, vision, life, disability, and AD&D insurance
Tax-advantaged savings accounts
401(k) plan with company match
Paid company holidays
Vacation and sick days
New parent leave
Restricted stock units for eligible positions
Deferred compensation plan for eligible positions