Senior Claim Specialist

CRC Insurance Services

. Handle a portfolio of moderately complex property and casualty claims from intake to resolution .

Posted 11/11/2026full-timeRemote • New York • United StatesSenior💰 $120,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling property and casualty claims, including investigation, evaluation, and negotiation. Proficient in maintaining compliance with regulations and delivering superior customer service.

Highest-signal resume keywords

Claims Handling ExperienceProperty And Casualty Insurance KnowledgeNegotiation And Settlement ProficiencyClaims Investigation And Evaluation SkillsAdjuster License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims EvaluationInsurance Policy InterpretationCoverage AnalysisNegotiationSettlement ProficiencyClaims Management SystemsMicrosoft Office SuiteDocumentation MaintenanceCost Control

Soft Skills

Verbal CommunicationWritten CommunicationAnalytical SkillsProblem-SolvingCustomer Service Orientation

Tools & Technologies

Claims Management SystemsMicrosoft Office Suite

Certifications & Qualifications

Adjuster LicenseAssociate In Claims (AIC)CPCU Coursework

Industry Keywords

Property And Casualty ClaimsInsurance PrinciplesRegulatory ComplianceService-Level AgreementsStakeholder Communication

About the role

Key responsibilities & impact

Handle a portfolio of moderately complex property and casualty claims from intake to resolution
Conduct thorough investigations, including gathering statements, reviewing policy coverage, and analyzing relevant documentation
Evaluate exposure and potential liability based on policy language and facts
Negotiate settlements within authority limits while ensuring cost control and fairness
Maintain accurate documentation, claim notes, and reports in compliance with internal standards
Collaborate with internal teams, legal counsel, and external vendors as necessary
Ensure compliance with applicable regulations, internal policies, and service-level agreements
Provide responsive communication and superior service to policyholders, brokers, and other stakeholders

Requirements

What you’ll need

English language fluency required
2–4 years of relevant claims handling experience
Demonstrated knowledge of property and casualty insurance principles
Experience working with claims management systems and standard office software
Appropriate state adjuster license(s) required or ability to obtain within a specified timeframe
Bachelor’s degree in Business, Insurance, Risk Management, or a related field preferred
Industry certifications such as Associate in Claims (AIC) or CPCU coursework preferred but not mandatory
Claims investigation and evaluation skills
Knowledge of insurance policy interpretation and coverage analysis
Negotiation and settlement proficiency
Ability to manage multiple claims and meet deadlines
Strong verbal and written communication skills
Analytical and problem-solving capabilities
Proficiency in claims systems and Microsoft Office Suite
Customer service orientation with attention to detail

Benefits

Comp & perks

Medical, dental, vision, life, disability, and AD&D insurance
Tax-advantaged savings accounts
401(k) plan with company match
Paid company holidays
Vacation and sick days
New parent leave
Restricted stock units for eligible positions
Deferred compensation plan for eligible positions