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Senior Claim Specialist – General Liability
CRC Insurance Services. Handle a portfolio of moderately complex property and casualty claims from intake to resolution .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling property and casualty claims, including investigation, evaluation, and negotiation. Proficient in claims management systems and committed to compliance with regulations and internal policies.
Highest-signal resume keywords
Claims Handling ExperienceProperty And Casualty Insurance KnowledgeNegotiation And Settlement ProficiencyClaims Investigation And Evaluation SkillsAdjuster License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims InvestigationPolicy Coverage AnalysisExposure EvaluationSettlement NegotiationDocumentation ManagementClaims Management SystemsInsurance Policy InterpretationAnalytical SkillsProblem-Solving Skills
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationCustomer Service OrientationAttention To Detail
Tools & Technologies
Claims Management SystemsMicrosoft Office Suite
Certifications & Qualifications
Adjuster LicenseAssociate In Claims (AIC)CPCU Coursework
Industry Keywords
Property And Casualty ClaimsInsurance PrinciplesRegulatory ComplianceService-Level Agreements
About the role
Key responsibilities & impact- Handle a portfolio of moderately complex property and casualty claims from intake to resolution
- Conduct thorough investigations, including gathering statements, reviewing policy coverage, and analyzing relevant documentation
- Evaluate exposure and potential liability based on policy language and facts
- Negotiate settlements within authority limits while ensuring cost control and fairness
- Maintain accurate documentation, claim notes, and reports in compliance with internal standards
- Collaborate with internal teams, legal counsel, and external vendors as necessary
- Ensure compliance with applicable regulations, internal policies, and service-level agreements
- Provide responsive communication and superior service to policyholders, brokers, and other stakeholders
Requirements
What you’ll need- English language fluency required
- 2–4 years of relevant claims handling experience
- Demonstrated knowledge of property and casualty insurance principles
- Experience working with claims management systems and standard office software
- Appropriate state adjuster license(s) required or ability to obtain within a specified timeframe
- Claims investigation and evaluation skills
- Knowledge of insurance policy interpretation and coverage analysis
- Negotiation and settlement proficiency
- Ability to manage multiple claims and meet deadlines
- Strong verbal and written communication skills
- Analytical and problem-solving capabilities
- Proficient in claims systems and Microsoft Office Suite
- Customer service orientation with attention to detail
- Bachelor's degree in Business, Insurance, Risk Management, or related field preferred
- Industry certifications such as Associate in Claims (AIC) or CPCU coursework preferred but not mandatory
Benefits
Comp & perks- Medical, dental, vision, life, disability, and AD&D insurance
- Tax-advantaged savings accounts
- 401(k) plan with company match
- Paid company holidays
- Vacation and sick days
- New parent leave
- Restricted stock units for eligible positions
- Deferred compensation plan for eligible positions