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Senior Claims Supervisor, Transportation Litigation
CRC Insurance Services. Manage end-to-end claims operations to ensure compliance with company policies and regulatory standards .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing claims operations, ensuring compliance with regulatory standards, and leading teams to enhance efficiency and customer experience. Proficient in analyzing complex claims and implementing best practices while maintaining strong stakeholder relationships.
Highest-signal resume keywords
Claims Operations ManagementTeam Leadership and DevelopmentComplex Claims HandlingInsurance Regulations KnowledgeClaims Management Systems Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisSettlement Decision MakingProcess ImprovementData InterpretationAudit Conducting
Soft Skills
Negotiation SkillsConflict ResolutionAdvanced Communication
Tools & Technologies
Claims Management SystemsMicrosoft Office Suite
Certifications & Qualifications
Property & Casualty Adjuster License
Industry Keywords
Insurance OperationsRegulatory ComplianceClaims Handling Best PracticesStakeholder Relationship Management
About the role
Key responsibilities & impact- Manage end-to-end claims operations to ensure compliance with company policies and regulatory standards
- Lead, coach, and develop a team of claims adjusters and specialists
- Analyze complex claims and make high-level settlement decisions within delegated authority
- Implement claims handling best practices for accuracy, efficiency, and cost management
- Monitor claims litigation and collaborate with legal teams to manage exposure
- Develop and maintain relationships with internal and external stakeholders
- Conduct audits and prepare reports on claims trends, performance metrics, and quality controls
- Identify and recommend process improvements to enhance claims operations and customer experience
Requirements
What you’ll need- Bachelor’s degree in Business, Insurance, Risk Management, or related field
- Minimum of 5–7 years of experience in claims handling or insurance operations
- At least 2 years of experience in a supervisory or management capacity
- Demonstrated experience handling complex or high-value claims
- Working knowledge of insurance regulations, claims systems, and policy interpretation
- Property & Casualty Adjuster License or equivalent, as required by state regulations
- Strong knowledge of claims management systems and insurance regulations
- Analytical skills to interpret data and drive data-informed decisions
- Leadership and talent development capabilities to manage and coach team members
- Effective negotiation and conflict resolution skills
- Advanced communication skills to influence internal and external stakeholders
- Proficiency in Microsoft Office Suite and related productivity tools
- English language fluency required
Benefits
Comp & perks- Medical, dental, vision, life, disability, and AD&D insurance
- Tax-advantaged savings accounts
- 401(k) plan with company match
- Paid company holidays
- Vacation and sick days
- New parent leave
- Restricted stock units for eligible positions
- Deferred compensation plan for eligible positions