Principal Client Partner

CreateFuture - Design & Innovation

. Own commercial performance of a portfolio of the largest or most strategically important accounts .

Posted 11/11/2026full-timeRemote • United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing strategic accounts with a focus on revenue growth, client relationship development, and operational excellence. Proficient in leading client-facing teams and shaping value propositions in AI and technology sectors.

Highest-signal resume keywords

Account ManagementCommercial StrategyC-Suite Relationship BuildingAI and Technology ProficiencyTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue GrowthForecastingStrategic Account PlanningClient Satisfaction ManagementMulti-Competitor BidsStatements of WorkPipeline CoverageRisk AssessmentValue Proposition DevelopmentDigital Delivery

Soft Skills

Strategic ThinkingDecisive ActionCoachingRelationship DevelopmentAccountability

Tools & Technologies

AWSAzureGoogle CloudAgentic AIModern Software Delivery

Industry Keywords

ConsultancyProfessional ServicesDigital DeliveryClient Partnership GroupsThought Leadership

Tech Stack

Tools & technologies

AWSAzureCloud

About the role

Key responsibilities & impact

Own commercial performance of a portfolio of the largest or most strategically important accounts
Identify opportunities through close, with accountability for revenue, margin and growth targets
Build and sustain C-suite relationships with CEOs, CTOs and CDOs
Expand stakeholder maps and identify client whitespace and needs
Convert client relationships into multi-workstream programmes
Lead, coach and develop Lead Client Partners and Client Partners
Lead large, complex and multi-competitor bids
Shape value propositions across AI, data and modern digital delivery
Set operational rhythm across multiple portfolios
Maintain a 3x pipeline standard and drive forecast accuracy
Ensure high-quality Statements of Work
Own contribution to annual financial targets and commercial planning
Champion strategic account planning and Client Partnership Groups
Align delivery teams to client expectations
Use client satisfaction to drive growth
Raise CreateFuture’s profile through events, content and thought leadership

Requirements

What you’ll need

Significant experience leading accounts in consultancy, professional services or digital and technology delivery
Track record of materially growing large accounts through commercial judgement and relationship development
Understanding of pipeline coverage, disciplined qualification and accurate forecasting
Comfortable leading commercial conversations early, often and at C-suite level
Commercial credibility in AI and technology
Ability to discuss agentic AI, data, AWS, Azure, Google Cloud and modern software delivery with CTO, CDO or CEO stakeholders
Successful positioning of AI-related propositions
Experience leading and developing client-facing teams
Strategic thinking, decisive action, risk assessment and accountability for outcomes

Benefits

Comp & perks

35 days leave (including bank holidays)
Private medical insurance
Enhanced parental and adoption leave
Financial coaching
5% pension match
40 hours of paid learning and development
Flexible working, including hybrid and remote options
Support during the application process, including adjustments where needed