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Creatio

Contract Manager – Deal Desk Specialist

Creatio

. Prepare, review, and revise commercial agreements, including NDAs, MSAs, SoWs, Order Forms, and contract amendments .

Posted 10/27/2026full-timeBoston • Massachusetts • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and numerical skills to prepare and manage commercial agreements while ensuring accuracy and consistency in contractual terms. Proficient in Microsoft Office, particularly Excel and Word, with the ability to collaborate effectively across teams and manage multiple contract requests in a fast-paced environment.

Highest-signal resume keywords
Contract AdministrationAnalytical SkillsMicrosoft Excel ProficiencyAttention to DetailCRM System Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Commercial AgreementsContract AmendmentsPricing CalculationsDocument ManagementSales QuotationsFinancial Metrics AnalysisStructured Data HandlingDeal StructuringContract Approval ProcessesSaaS Pricing Structures
Soft Skills
Organizational SkillsTime ManagementCommunication SkillsInterpersonal SkillsProactive Problem Solving
Tools & Technologies
CRM SystemsContract Management ToolsMicrosoft OfficeExcel FormulasStructured Spreadsheets
Industry Keywords
NDAsMSAsSoWsOrder FormsCommercial ConditionsSales OperationsLegal AssistanceDocument ManagementCross-Functional CollaborationInternational Teams

About the role

Key responsibilities & impact
  • Prepare, review, and revise commercial agreements, including NDAs, MSAs, SoWs, Order Forms, and contract amendments
  • Process contract-related requests, including preparing new agreements, updating existing contracts, and managing revisions
  • Ensure accuracy and consistency of contractual terms, pricing, currencies, contract values, and other commercial conditions
  • Calculate contract amendments and assess their impact on financial and commercial metrics
  • Coordinate contract approvals according to internal policies, approval workflows, and procedures
  • Maintain accurate contract information and documentation in the company CRM system
  • Collaborate with Sales, Customer Success, Legal, and Finance teams to process contracts on time and align with business requirements
  • Manage multiple contract requests while maintaining accuracy and meeting deadlines
  • Support Sales and Customer Success teams with commercial quotations
  • Assist with deal structuring, pricing calculations, discounts, and commercial adjustments
  • Analyze incoming requests, clarify business requirements, and translate them into accurate quotations and supporting documentation
  • Ensure consistency between sales quotations, commercial terms, and contractual documentation
  • Maintain accurate deal-related information in the CRM system
  • Resolve operational questions related to pricing, quotations, and deal documentation with internal stakeholders

Requirements

What you’ll need
  • Strong analytical and numerical skills, including calculations, structured data, and complex information
  • Excellent attention to detail and accuracy with documents, figures, and commercial terms
  • Proficiency in Microsoft Office, particularly Excel and Word, including formulas, calculations, and structured spreadsheets
  • Strong organizational and time-management skills
  • Ability to prioritize multiple tasks and meet deadlines
  • Excellent communication and interpersonal skills
  • Ability to clarify requirements and structure information effectively
  • Proactive, solution-oriented approach
  • Ability to work independently
  • Ability to learn new systems, processes, and business concepts quickly
  • Ability to work effectively in a fast-paced environment and manage workloads during peak periods, including quarter-end closing
  • Proficiency in English and Ukrainian
  • Previous experience in contract administration, document management, sales operations, finance, accounting, legal assistance, or similar administrative roles would be a plus
  • Basic understanding of commercial agreements and their key components would be a plus
  • Experience with CRM systems or contract management tools would be a plus
  • Familiarity with SaaS business models, pricing structures, or sales quotations would be a plus
  • Experience collaborating with international or cross-functional teams would be a plus

Benefits

Comp & perks
  • Clear career paths
  • Mentorship opportunities
  • Access to continuous learning
  • Flexible work arrangements
  • Initiatives supporting schedule management, productivity, and personal and professional wellbeing
  • Recognition of achievements and contributions
  • Innovative culture embracing new ideas, modern technologies, and bold thinking
  • Competitive compensation and benefits designed to support employees and their families
  • Rewards approach recognizing contributions and commitment