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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management for B2B solutions, with a strong focus on integrating voice and video communication technologies. Capable of collaborating with engineering teams and clients to shape product vision, prioritize features, and develop prototypes using AI coding agents.
Highest-signal resume keywords
Product ManagementB2B SolutionsAI Coding AgentsClient EngagementTechnical Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product OwnerProduct ManagerTelephony IntegrationContact-Center IntegrationPrototype DevelopmentUser Story CreationAcceptance Criteria DefinitionFeature AnalysisCommunication History TrackingSprint Planning
Soft Skills
FlexibilityProactivityClient CommunicationProblem-SolvingNegotiation
Tools & Technologies
Creatio PlatformAI ToolsClaude CodeCursorCodex
Industry Keywords
Voice CommunicationVideo CommunicationScreen SharingAI AvatarsCall ManagementClient FeedbackProduct RoadmapWorkflow AnalysisPre-Sales SupportDevelopment Commitment
About the role
Key responsibilities & impact- Shape how customers connect with businesses through voice and video calls within the Creatio platform
- Work on web-based voice and video communication, including screen sharing, AI avatars, and handovers from AI assistants to live agents
- Develop telephony and contact-center integrations that enable call management, customer information access, communication history tracking, and administrative setup
- Collaborate closely with engineering teams and teams developing Creatio AI agents and other communication channels
- Talk to clients, partners, and sales teams to understand contact-center workflows and needs
- Identify the underlying problems behind requested features
- Shape product vision and roadmap and prioritize based on client demand
- Turn ideas into goals, user stories, and acceptance criteria
- Build quick prototypes with AI coding agents to validate ideas with clients before development commitment
- Plan sprints, answer development questions, and accept completed work
- Agree scope and timelines with neighboring product teams
- Support pre-sales through demos, client questions, and written product capability and timeline answers
- Analyze feature usage and client complaints after release and feed findings into the product plan
Requirements
What you’ll need- 3+ years as a Product Owner or Product Manager on a B2B product
- Solid technical understanding of modern software and integrations
- Ability to discuss solution design with engineers as a peer
- Ability to follow new technologies and identify capabilities applicable to the product
- Ability to learn new domains quickly
- Flexibility and proactivity when priorities shift
- Experience talking to clients directly and turning their feedback into product requirements
- Experience building working prototypes with AI coding agents such as Claude Code, Cursor, Codex, or similar
- Experience using AI tools in everyday product work
- Upper-Intermediate+ spoken English
- Ability to lead calls with clients and partners independently, handle questions on the spot, follow different accents, and discuss and negotiate scope
Benefits
Comp & perks- Clear career paths
- Mentorship opportunities
- Access to continuous learning
- Flexible work arrangements
- Initiatives supporting schedule management, productivity, and personal and professional well-being
- Recognition of achievements
- Empowerment to make real contributions from day one
- Innovative culture focused on new ideas, modern technologies, and bold thinking
- Competitive compensation and benefits designed to support employees and their families
- Rewards approach recognizing contributions and commitment