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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical writing, focusing on creating and maintaining documentation for software products while utilizing AI-powered tools to enhance content workflows. Proficient in collaborating with cross-functional teams to ensure accurate and comprehensive technical documentation.
Highest-signal resume keywords
Technical WritingAI-Powered ToolsDocs As CodeGitLabVS Code
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical WritingContent CreationAPI UnderstandingSoftware Development ConceptsDocumentation Workflows
Soft Skills
Effective CommunicationAnalytical ThinkingAttention To DetailIndependent ResearchCross-Functional Collaboration
Tools & Technologies
GitGitLabJiraVS CodeAI Tools
Industry Keywords
Technical DocumentationUser GuidesDeveloper DocumentationContent GapsProduct Releases
About the role
Key responsibilities & impact- Create, maintain, and continuously improve technical documentation for Creatio products, including Sales, Marketing, Service, and Studio
- Develop structured user guides, developer documentation, and release-related content for customers, partners, and developers
- Use AI-powered tools to streamline content creation, validation, and maintenance
- Explore and implement AI-assisted workflows to extract, verify, and structure technical information from source code and other product resources
- Work within a Docs as Code environment using VS Code, GitLab, and Jira to manage documentation throughout its lifecycle
- Collaborate with Product Owners, Developers, and Customer Success teams to gather technical information and ensure documentation reflects product functionality
- Identify documentation gaps, anticipate content needs for upcoming product releases, and propose improvements
- Independently manage priorities and documentation deliverables across multiple projects
- Collaborate with a technical writing team consisting of one Team Lead and three Technical Writers
Requirements
What you’ll need- At least 1 year of experience in technical writing or a related technical content role
- Candidates with other content backgrounds and strong technical understanding are welcome
- Strong interest in AI-powered tools
- Hands-on experience using AI to improve content creation, automation, or documentation workflows
- Excellent technical writing skills
- Ability to communicate complex concepts clearly, concisely, and accurately
- Excellent written English
- Basic understanding of APIs, software development concepts, and technical documentation for developers
- Ability to independently research technical information, manage priorities, and take ownership of deliverables
- Strong attention to detail and analytical thinking
- Effective communication skills for cross-functional collaboration
- Experience with Docs as Code workflows, Git, GitLab, or similar documentation environments is a plus
- Familiarity with VS Code and Jira is a plus
Benefits
Comp & perks- Clear career paths
- Mentorship opportunities
- Access to continuous learning
- Flexible work arrangements
- Initiatives supporting schedule management, productivity, and personal and professional well-being
- Recognition of achievements and contributions
- Empowerment to make real contributions from day one
- Innovative culture embracing new ideas, modern technologies, and bold thinking
- Competitive compensation and benefits supporting employees and their families
- Rewards package recognizing contributions and commitment