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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical writing and documentation, with a strong focus on AI-powered tools and workflows. Capable of producing clear and accurate technical documentation for diverse audiences while managing multiple projects effectively.
Highest-signal resume keywords
Technical WritingAI-Powered ToolsDocs as Code WorkflowsGitLabVS Code
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical DocumentationUser Guides DevelopmentDeveloper DocumentationAPI UnderstandingSoftware Development Concepts
Soft Skills
Effective CommunicationAnalytical ThinkingAttention to Detail
Tools & Technologies
GitJiraAI-Assisted Workflows
Industry Keywords
Technical Content RoleCross-Functional CollaborationContent Creation Automation
About the role
Key responsibilities & impact- Create, maintain, and continuously improve technical documentation for Creatio products, including Sales, Marketing, Service, and Studio
- Develop user guides, developer documentation, and release-related content for customers, partners, and developers
- Leverage AI-powered tools to streamline content creation, validation, and maintenance
- Explore and implement AI-assisted workflows to extract, verify, and structure technical information from source code and other product resources
- Work within a Docs as Code environment using VS Code, GitLab, and Jira
- Collaborate with Product Owners, Developers, and Customer Success teams globally
- Gather technical information and ensure documentation reflects product functionality
- Identify documentation gaps, anticipate content needs for upcoming releases, and propose improvements
- Independently manage priorities and documentation deliverables across multiple projects
Requirements
What you’ll need- At least 1 year of experience in technical writing or a related technical content role
- Candidates with other content backgrounds and strong technical understanding are welcome
- Strong interest in AI-powered tools
- Hands-on experience using AI to improve content creation, automation, or documentation workflows
- Excellent technical writing skills
- Ability to communicate complex concepts clearly, concisely, and accurately
- Excellent written English
- Ability to produce clear, accurate, and consistent technical documentation for an international audience
- Basic understanding of APIs, software development concepts, and technical documentation for developers
- Ability to independently research technical information, manage priorities, and take ownership of deliverables
- Strong attention to detail
- Analytical thinking
- Effective communication skills for cross-functional collaboration
- Experience with Docs as Code workflows, Git, GitLab, or similar documentation environments is a plus
- Familiarity with VS Code and Jira is a plus
Benefits
Comp & perks- Clear career paths
- Mentorship opportunities
- Access to continuous learning
- Flexible work arrangements
- Initiatives supporting schedule management, productivity, and personal and professional wellbeing
- Culture celebrating achievements and valuing employee ideas
- Opportunity to make real contributions from day one
- Innovative culture embracing new ideas, modern technologies, and bold thinking
- Competitive compensation and benefits supporting employees and their families
- Rewards approach recognizing contributions and commitment