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Sales Development Representative
Creative Chaos. Respond promptly to inbound leads within defined SLAs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in lead management and CRM accuracy, with strong communication skills for effective outreach and collaboration with sales teams. Proficient in utilizing HubSpot and other sales enablement tools to nurture leads and enhance the sales process.
Highest-signal resume keywords
Lead ManagementCRM ExperienceCommunication SkillsOrganizational SkillsProactive Outreach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead NurturingCRM SystemsEmail OutreachPhone OutreachMeeting Scheduling
Soft Skills
Written CommunicationVerbal CommunicationProcess OrientationSelf-StarterAccountability
Tools & Technologies
HubSpotEmail ToolsCalendar Scheduling PlatformsSMS PlatformsSales Enablement Tools
Industry Keywords
Inbound LeadsSales CollaborationLead QualityFollow-Up CadencesBusiness Degree
About the role
Key responsibilities & impact- Respond promptly to inbound leads within defined SLAs
- Conduct initial outreach via personalized emails, phone calls, and SMS
- Schedule meetings between qualified prospects and the Account Executive using HubSpot Meetings
- Maintain CRM accuracy by logging activities, notes, and lead dispositions in HubSpot
- Nurture cold leads through follow-up cadences or handoff to marketing
- Monitor and triage website contact forms, inbound calls, demo requests, and email inquiries
- Collaborate with Account Executives to ensure seamless handoff and calendar alignment
- Provide feedback to marketing and sales teams on lead quality and recurring patterns
Requirements
What you’ll need- Bachelor’s degree in business, marketing, or a related field
- 1–3 years in a similar role
- Strong written and verbal communication skills (clear, concise, persuasive)
- Experience with CRM systems like HubSpot
- Comfort with phone outreach and handling objections or questions from prospects
- Highly organized and process-oriented
- Self-starter: proactive, responsive, and accountable
- Familiarity with email tools, calendar scheduling platforms, SMS platforms, and sales enablement tools