Client Services Assistant

Crédit Agricole Titres

. Effectively manage incidents affecting clients to uphold response and resolution commitments .

Posted 10/22/2026contractBrunoy • FranceMid-LevelSenior💰 €41,683 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relations management and incident resolution capabilities, with a focus on proactive communication and analytical problem-solving in a fast-paced environment.

Highest-signal resume keywords

Client Relations ManagementIncident ManagementAnalytical SkillsAction Plan DevelopmentInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Self-MotivatedResponsiveWell OrganizedExcellent Interpersonal Skills

Industry Keywords

Capital MarketsBusiness AdministrationBanking

About the role

Key responsibilities & impact

Effectively manage incidents affecting clients to uphold response and resolution commitments
Monitor all major incidents
Ensure that major incident records are kept up to date
Prepare and facilitate major incident review meetings
Communicate proactively with clients
Develop immediate and follow-up action plans
Report on activities to management

Requirements

What you’ll need

Ideally, a two- or three-year post-secondary degree (e.g., Bachelor’s degree in Business Administration or Banking) or a five-year degree (Master’s degree in Banking or Business)
Proven and significant experience in client relations and handling client requests
3 to 5 years of experience required
Self-motivated, responsive, and well organized
Excellent interpersonal skills and confidence interacting with internal departments and clients
Strong analytical skills
Ability to handle complaints or information requests covering a range of topics
Ideally, an interest in capital markets and related subjects

Benefits

Comp & perks

Gross annual salary of €41,683 paid over 13 months
Variable bonus of €1,330, prorated according to the duration of the contract and paid at the end of the fixed-term contract
All our job offers are open to candidates with disabilities
Option to attend a video interview via the iCIMS recruitment platform