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Client Services Assistant, Securities and Employee Savings Contact Center
Crédit Agricole Titres. Welcome clients and manage ongoing client relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service orientation and proven experience in managing client relationships, with a detail-oriented approach to administrative tasks and client assistance services.
Highest-signal resume keywords
Customer Relations ExperienceStrong Customer Service OrientationDetail-Oriented ApproachTeamwork EnjoymentPost-Secondary Qualification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Tools & Technologies
AssessFirst PlatformICIMS Platform
Industry Keywords
Client Assistance ServicesSecuritiesEmployee SavingsClient RelationshipsAdministrative Tasks
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Welcome clients and manage ongoing client relationships
- Provide information and answer clients’ questions about their accounts
- Record client responses
- Perform various administrative tasks
- Provide client assistance services for the Securities and Employee Savings Client Relations Center in Blois
Requirements
What you’ll need- Ideally, a two-year post-secondary qualification (Bac +2 or equivalent)
- Proven experience in customer relations
- Interest in current affairs
- Strong customer service orientation
- Enjoyment of teamwork
- Highly rigorous and detail-oriented approach to work
- Availability to complete assessments on the AssessFirst platform and a video interview on the iCIMS platform if invited
Benefits
Comp & perks- 13-month salary structure
- Annual variable compensation of €1,240
- CESU (Universal Employment Service Vouchers)
- Profit-sharing and employer matching contributions
- Position open to applicants with disabilities