Bilingual Communication Specialist

Credit Counselling Society

. Serve as the ‘voice’ of CCS and communicate its work in ways that resonate with Canadians .

Posted 10/2/2026full-timeOttawa • CanadaMid-LevelSenior💰 CA$60,840 - CA$68,848 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong written and verbal communication skills in both English and French, with a focus on creating engaging content for various platforms. Possesses a solid understanding of the personal finance and credit industry, complemented by experience in media relations and marketing strategies.

Highest-signal resume keywords

Fluency In English And FrenchExperience In Personal Finance Or Credit IndustryCommunications And Writing ExperienceMedia Relations ExperienceProficiency In Microsoft Office Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Written CommunicationContent CreationBlog WritingPress Release WritingSocial Media ManagementPresentation DevelopmentVideo Script WritingAttention To DetailOrganizational SkillsConfidentiality Maintenance

Soft Skills

Interpersonal SkillsSelf-MotivationCollaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft PublisherSocial Media Platforms

Industry Keywords

Financial Industry KnowledgeMarketing StrategyConsumer InteractionAwareness StrategyMedia Pitches

About the role

Key responsibilities & impact

Serve as the ‘voice’ of CCS and communicate its work in ways that resonate with Canadians
Use financial industry knowledge to create written collateral
Write blog articles, media pitches, press releases, brochures, presentations, video scripts, and social media posts
Increase awareness, consumer interaction, and knowledge
Support the overall marketing and awareness strategy
Collaborate with members of the Marketing & Community Engagement team

Requirements

What you’ll need

Fluency in both English and French, in written and verbal communication
Post-secondary degree or diploma in a related field is required
Three to five years of experience in either the personal finance or credit industry
Two to three years of experience in communications, writing, or journalism
Previous experience working in a media relations capacity is an asset
Excellent oral and exceptional written communication skills
Strong interpersonal skills and attention to detail
Well-organized and self-motivated
Ability to maintain confidentiality
High proficiency in computer office applications, including Microsoft Word, Excel, PowerPoint, and Publisher
Good understanding of and interest in multiple social media platforms, including X, Facebook, Pinterest, Instagram, and TikTok
Must be eligible to work in Canada

Benefits

Comp & perks

35 hour work week
Three weeks vacation to start
3 CCS days to use at your discretion
6 Sick/Personal Days each year
Comprehensive health and wellness benefits package, including Prescription Coverage, Extended Health and Dental Coverage, a Health Spending Account, and a Wellness Spending Account
Long-term savings program with employer matching (up to 5% in the first 5 years of employment, with increases at 5th and 10th anniversaries)
$1,000 annual bonus upon the organization achieving Client Satisfaction goals
Educational reimbursements up to $2,500/year
Bilingual Credit valued at $800 annually
Two-level employee development program and supplemental mentoring relationships
Celebration of personal and organizational milestones, including a paid day off when moving or getting married, and gifts for important events
Employee and family assistance program offering counselling support and support resources
Hybrid remote work opportunity
Close-knit team environment and work-life balance
Chat groups and Culture Club activities