Senior Director, E-Commerce

Credo

. Define Credo’s three-year digital growth plan covering revenue, margin, investment, site, app and store integration .

Posted 11/10/2026full-timeRemote • United StatesSenior💰 $185,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in e-commerce strategy and P&L management, with a focus on digital growth and customer engagement. Proven ability to lead teams and drive results through data-driven decision-making and innovative technology solutions.

Highest-signal resume keywords

E-Commerce StrategyP&L ManagementShopify Plus ExpertiseData-Driven Decision MakingTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Growth PlanningRevenue ForecastingInvestment AllocationCustomer Retention EconomicsMeasurement and Analytics

Soft Skills

Commercial InstinctsInfluencing LeadershipCollaboration

Tools & Technologies

GA4Triple WhaleAI ToolsMobile App Development

Industry Keywords

DTCMulti-Brand RetailOmnichannel ProgramsBeauty Industry

About the role

Key responsibilities & impact

Define Credo’s three-year digital growth plan covering revenue, margin, investment, site, app and store integration
Own the digital revenue plan, P&L and investment from acquisition through retention
Build a fast, personal, accessible and trustworthy Credobeauty.com and app experience
Grow the app from launch into a full channel with its own strategy, audience and targets
Select platforms and technology partners and lead a major replatforming effort
Build measurement to identify customer wins and losses and use data to steer the business
Lead and grow a high-performing team and define digital collaboration with Marketing, Merchandising, Stores, CX and IT
Manage offers, promotions, event mechanics, gifts with purchase and pricing to drive digital results
Lead one direct report and build out the team

Requirements

What you’ll need

8–10+ years in e-commerce, including owning strategy and P&L for a multi-million-dollar DTC or multi-brand retail business
Track record of leading a digital business through a major inflection point, such as a replatform, new channel or step change in scale
Deep Shopify Plus expertise and judgment to architect a modern commerce stack
Strong commercial instincts in forecasting, investment allocation and full-funnel acquisition and retention economics
Data-driven mindset with GA4 and Triple Whale fluency
Experience leading teams and agency partners and influencing at leadership level
Beauty or multi-brand retail experience is a bonus
Mobile app, loyalty or omnichannel program experience is a bonus
Familiarity with AI tools such as Claude is a bonus

Benefits

Comp & perks

Remote work from anywhere in the NYC, LA or San Francisco area
Real ownership and autonomy to set direction
Opportunity to shape the next chapter of a digital business
Equal employment opportunity