Senior Business Effectiveness Manager, AI

Cribl

. Set Cribl's knowledge strategy and define business-critical knowledge with function owners .

Posted 11/2/2026full-timeRemote • California • United StatesSenior💰 $140,000 - $185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in knowledge management and AI strategy, with a strong focus on building scalable infrastructure and driving company-wide adoption of AI solutions. Proven ability to partner with cross-functional teams and stakeholders to translate business needs into actionable knowledge strategies.

Highest-signal resume keywords

Knowledge Management StrategyAI FluencySystems ThinkingKnowledge ArchitectureStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Knowledge ManagementAI Strategy DevelopmentProgram BuildingProcess GovernanceData-Driven Decision MakingEnterprise Search PlatformsImpact Metrics DefinitionAI Use Case IdentificationTechnical CollaborationContent Verification

Soft Skills

Executive PresenceComfort Operating in AmbiguityTeam MentoringCommunity Network BuildingCross-Functional Collaboration

Tools & Technologies

AI PlatformsGleanData InfrastructureKnowledge RepositoriesVerification Tools

Industry Keywords

Tech Company ExperienceBusiness-Critical KnowledgeAI AdoptionChampion NetworksRemote Team Management

About the role

Key responsibilities & impact

Set Cribl's knowledge strategy and define business-critical knowledge with function owners
Build and design a single source of truth for business-critical knowledge
Maintain accurate and up-to-date knowledge and content through regular verification cycles
Partner with AI tool owners to prioritize business-critical knowledge in AI references
Map business context layers and set the strategy for connecting them
Partner with Data, IT, and Engineering to build needed context infrastructure
Identify and prioritize Cribl’s top AI use cases
Lead development of universal solutions for high-value use cases
Track business-wide AI development and scale high-value solutions into company-wide infrastructure
Define process and verification standards for shared skills and agents registries
Translate emerging AI capabilities, models, tools, and agentic workflows into Cribl’s approach
Partner on rollout of company-wide AI platforms
Mobilize experts across the business to drive AI activation, including running Cribl’s AI Champions Network
Track company-wide AI adoption, spend, and ROI
Partner with Finance and Engineering to provide leaders visibility into AI performance

Requirements

What you’ll need

10+ years in operations, strategy, or knowledge management roles, ideally at a tech company
Track record of setting strategy and seeing it through to delivery
Strong systems thinking, with experience building programs, processes, and governance that turn fragmented, cross-functional work into scalable infrastructure
Solid grasp of knowledge architecture
Experience with enterprise search platforms like Glean is a plus
Deep, hands-on AI fluency, including building personal agents and workflows
Technical depth to partner credibly with Engineering, Data, and IT
Proven ability to drive company-wide adoption without direct authority
Experience building and running champion or community networks
Experience defining adoption and impact metrics and using data to guide decisions and priorities
Strong executive presence and ability to build strategic business cases for VP and C-suite stakeholders
Comfortable operating in ambiguity
Experience with remote or distributed teams
Experience managing or mentoring a team is preferred but not required

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Short-term disability insurance
Life insurance
Paid holidays
Paid time off
Fertility treatment benefit
401(k)
Equity
Cribl Corporate Bonus Program