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CrossCountry Mortgage, LLC

Inside Loan Originator

CrossCountry Mortgage, LLC

. Establish a presence for CCM, including converting incoming leads .

Posted 9/23/2026full-timeRemote • Ohio • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mortgage loan origination, including lead conversion, borrower counseling, and compliance with federal and state guidelines. Proficient in analyzing borrower income and negotiating terms to meet financial goals.

Highest-signal resume keywords
Mortgage Loan OriginationLead ConversionNegotiating SkillsNMLS LicenseAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ExperienceBorrower Income AnalysisRetail Product KnowledgePipeline ManagementCredit Evaluation
Soft Skills
Communication SkillsCollaboration Skills
Tools & Technologies
Microsoft Office Suite
Certifications & Qualifications
NMLS LicenseState License
Industry Keywords
Compliance GuidelinesConsumer DirectCall Center EnvironmentMortgage ApplicationsBorrowing Programs

About the role

Key responsibilities & impact
  • Establish a presence for CCM, including converting incoming leads
  • Analyze current rates and programs to provide accurate and timely information to borrowers
  • Negotiate terms and conditions with borrowers
  • Participate in all steps related to mortgage loan origination, including meeting with prospects, counseling borrowers and taking mortgage applications by phone
  • Manage personal pipeline to ensure service standards and financial goals are met
  • Learn borrowing programs and processes and stay current with changes and new products
  • Learn and utilize in-house technical systems and programs
  • Evaluate credit requests and determine trends in a given marketplace
  • Comply with applicable federal and state compliance guidelines

Requirements

What you’ll need
  • Minimum of 1 year of sales experience or origination experience in a consumer direct or call center environment
  • Experience collecting and analyzing borrower income
  • Negotiating skills
  • Experience proactively soliciting new business
  • Knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems
  • Experience converting leads and in-bound calls, preferred
  • NMLS License under the terms of the S.A.F.E. Act of 2008, a plus
  • State License under the terms of the SAFE Act, a plus
  • Excellent analytical skills
  • Excellent communication and collaboration skills
  • Proficiency in standardized software applications, including Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
  • Available to work varying hours and overtime if needed

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K
  • Company-provided short-term disability
  • Employee assistance program
  • Wellness program
  • Competitive compensation plan
  • Robust benefits package