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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in residential mortgage processing, including proficiency in Encompass and familiarity with RESPA regulations. Strong analytical, communication, and time management skills are essential for managing schedules and branch operations effectively.
Highest-signal resume keywords
Residential Mortgage Processing ExperienceEncompass ProficiencyKnowledge of RESPA RegulationsExcellent Communication SkillsTime Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Residential Mortgage ProcessingEncompassRESPA KnowledgeLoan Document AnalysisMath Skills
Soft Skills
Excellent CommunicationPrioritization SkillsAnalytical Skills
Tools & Technologies
DULPMicrosoft OutlookWindows
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Mortgage ProcessingConsumer Lending RegulationsLoan Officer SchedulingBranch OperationsClientele Building
About the role
Key responsibilities & impact- Manage loan officers’ schedules.
- Assist the Loan Partner II with clerical tasks, including copying and faxing documents.
- Manage the branch lead tracker and branch database.
- Maintain business rapport.
- Schedule loan officer appointments, including new leads and additional Branch Manager appointments.
- Take incoming calls.
- Schedule regular weekly face-to-face meetings based on branch metrics and operations.
- Meet branch objectives related to pre-qualifications and pre-approvals.
- Attend branch events to assist Loan Officers in building clientele.
- Complete and maintain branch-assigned checklists, files, and analysis within allotted branch deadlines.
Requirements
What you’ll need- High School Diploma or equivalent.
- Minimum 3 years’ residential mortgage processing experience.
- Encompass experience, required.
- Experience with RESPA and general knowledge of all mortgage and consumer lending regulations, and loan documents preferred.
- Excellent math and analytical skills.
- Excellent communication skills.
- Excellent prioritization and time management skills.
- Proficient in DU, LP, Microsoft Outlook & Windows.
- Available to work varying hours and overtime if needed.
Benefits
Comp & perks- Competitive compensation plan
- Medical insurance
- Dental insurance
- Vision insurance
- 401K
- Company-provided short-term disability
- Employee assistance program
- Wellness program
- Robust benefits package
- Career growth opportunities