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CrossCountry Mortgage, LLC

Outside Loan Originator

CrossCountry Mortgage, LLC

. Source mortgage leads . Build business relationships with real estate agents and other lead sources . Analyze potential loan markets and develop referral networks to locate prospects for loans . Market CCM products and

Posted 10/6/2026full-timeRemote • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mortgage lead sourcing, relationship building with real estate agents, and analyzing loan feasibility. Proficient in managing loan applications and customer interactions while maintaining compliance with industry standards.

Highest-signal resume keywords
NMLS LicenseMortgage Products KnowledgeEncompass ExperienceAnalytical SkillsAdvanced Communication Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Loan Application GenerationFinancial Status AnalysisCredit EvaluationMarket AnalysisReferral Network Development
Soft Skills
Customer Complaint ResolutionRelationship BuildingCollaboration
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Certifications & Qualifications
NMLS License
Industry Keywords
Mortgage LeadsRetail Product PhilosophyUnderwriting ProceduresLoan TypesS.A.F.E. Act Compliance

About the role

Key responsibilities & impact
  • Source mortgage leads
  • Build business relationships with real estate agents and other lead sources
  • Analyze potential loan markets and develop referral networks to locate prospects for loans
  • Market CCM products and services to individuals and firms
  • Meet with applicants to obtain loan application information and answer process questions
  • Analyze applicants’ financial status, credit, and property evaluations to determine loan feasibility
  • Explain available loan types, credit options, and service terms
  • Generate complete loan applications with supporting documentation
  • Inform applicants of additional requirements and improve applications and documentation
  • Answer customer questions and respond to requests
  • Handle and resolve customer complaints
  • Own communication with real estate agents or referral sources
  • Confer with processing and underwriting to resolve mortgage application problems
  • Maintain job knowledge through educational opportunities, professional publications, personal networks, and professional organizations
  • Participate in mortgage sales activities, including closings, open houses, CCM seminars/trainings, and other lead-generating activities

Requirements

What you’ll need
  • NMLS License required under the S.A.F.E. Act of 2008
  • Experience with and/or knowledge of retail product philosophy, policy, underwriting, procedures, documentation, and systems
  • Experience proactively soliciting new business
  • Encompass experience preferred
  • Knowledge of mortgage products and programs
  • Excellent analytical skills to evaluate credit requests and determine trends in a given marketplace
  • Advanced communication and collaboration skills
  • Proficient in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook

Benefits

Comp & perks
  • Competitive compensation plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Company-provided short-term disability
  • Employee assistance program
  • Wellness program
  • Mortgage coaching available