Senior Cloud Platform – Infrastructure Engineer

CrossCountry Mortgage, LLC

. Design, implement, support, and optimize hybrid infrastructure environments spanning on-premises and Microsoft Azure platforms .

Posted 11/6/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing, implementing, and supporting hybrid infrastructure environments, particularly within Microsoft Azure. Proficient in automation, disaster recovery, and ensuring high availability and security for enterprise applications.

Highest-signal resume keywords

Microsoft Azure Cloud SupportInfrastructure AutomationDisaster Recovery PlanningPowerShell ScriptingNetwork Security Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Infrastructure As CodeRoutingSwitchingLoad BalancingVPNDNSDHCPAzure Front DoorAzure Application GatewayKubernetes

Soft Skills

TroubleshootingProblem-SolvingCollaborationCustomer Satisfaction Focus

Tools & Technologies

VMware vSphereAzure DevOpsGitHub ActionsGrafanaDatadogSplunkAzure Site RecoveryZertoTerraformBicep

Certifications & Qualifications

Microsoft CertificationsVMware CertificationsNetworking CertificationsCloud CertificationsSecurity Certifications

Industry Keywords

Hybrid CloudEnterprise InfrastructureDigital PlatformsSaaSCompliance

Tech Stack

Tools & technologies

AzureCloudDNSFirewallsGrafanaKubernetesSplunkSQLSwitchingTerraformVMware

About the role

Key responsibilities & impact

Design, implement, support, and optimize hybrid infrastructure environments spanning on-premises and Microsoft Azure platforms
Manage compute, networking, storage, identity, security, and virtualization services
Assist with infrastructure modernization, migration, and cloud adoption initiatives
Build and maintain highly available, scalable, and secure infrastructure solutions
Evaluate and implement emerging technologies and services
Perform infrastructure upgrades, patching, capacity planning, and performance optimization
Support infrastructure and cloud services powering the Homeowner Portal and other applications
Partner with development teams on scalable, resilient, and secure application hosting environments
Support web applications, APIs, authentication services, databases, and platform services
Implement and maintain Azure Front Door, Application Gateway, WAF, load balancers, and related services
Monitor and optimize application performance, availability, and user experience
Participate in application deployments, release management, and production readiness reviews
Develop and maintain Infrastructure as Code solutions
Automate infrastructure provisioning, configuration management, and operational processes
Create scripts, workflows, and deployment pipelines
Support CI/CD practices and deployment automation
Support routing, switching, VPN connectivity, firewalls, DNS, DHCP, and network security services
Design and support secure hybrid-cloud networking architectures
Support Entra ID, Conditional Access, MFA, and Zero Trust security principles
Collaborate with security teams on compliance and regulatory requirements
Design and maintain highly available and fault-tolerant architectures
Implement high availability, load balancing, redundancy, and active/passive or active/active failover
Develop, maintain, and test DR and BCP strategies
Support RTO and RPO objectives for critical business services
Participate in disaster recovery testing, failover exercises, and recovery validation
Support enterprise backup and recovery solutions
Provide advanced technical support for infrastructure, cloud, networking, and platform incidents
Perform root cause analysis and implement corrective actions
Participate in incident response and major outage management
Ensure service levels, availability targets, and customer satisfaction objectives
Collaborate with vendors and third-party partners to resolve issues and improve services

Requirements

What you’ll need

5+ years of experience designing, implementing, and supporting enterprise infrastructure environments
3+ years of experience supporting Microsoft Azure cloud environments
Experience supporting hybrid cloud and on-premises infrastructure architectures
Strong understanding of routing, switching, DNS, DHCP, VPNs, load balancing, and network security
Experience supporting highly available and mission-critical production environments
Experience supporting customer-facing web applications and digital platforms
Strong troubleshooting and problem-solving skills across multiple technology domains
Experience with Microsoft Azure, Microsoft 365, Entra ID (Azure AD), Intune, Conditional Access, MFA, Azure Virtual Networks, Azure Front Door, Azure Application Gateway, WAF, Azure Load Balancer, Azure Monitor, Log Analytics, and Application Insights
Experience with VMware vSphere, virtual networking, enterprise storage platforms, and backup and recovery solutions
Strong PowerShell scripting experience
Experience with infrastructure automation and Infrastructure as Code methodologies
Experience with Git-based source control platforms
Familiarity with Azure DevOps, GitHub Actions, or similar CI/CD platforms
Experience building automated deployment and operational workflows
Strong understanding of BCP and DR principles
Experience implementing failover, redundancy, backup, recovery, and resiliency solutions
Experience with Azure Site Recovery, VMware SRM, Zerto, or similar platforms
Knowledge of disaster recovery testing and recovery validation processes
Experience with Terraform, Bicep, ARM Templates, or similar IaC technologies
Experience with Kubernetes or Azure Kubernetes Service (AKS)
Experience with Azure App Services and cloud-native application hosting platforms
Experience supporting SQL platforms and cloud database services
Experience with observability and monitoring platforms such as Grafana, Datadog, or Splunk
Understanding of OWASP security principles and secure application delivery practices
Experience with API management and integration platforms
Cloud architecture experience supporting customer-facing SaaS or web-based platforms
Bachelor’s degree in information technology, Computer Science, Engineering, or a related technical field; equivalent experience considered
Relevant Microsoft, VMware, networking, cloud, or security certifications preferred

Benefits

Comp & perks

Competitive compensation plan
Medical insurance
Dental insurance
Vision insurance
401K
Company-provided short-term disability
Employee assistance program
Wellness program
Robust benefits package
Career development opportunity