Partner Programs Manager, EDU

CrossFit, LLC

. Own business relationships and contractual performance of CrossFit Education partners .

Posted 10/28/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

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Core Competencies

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Demonstrates expertise in managing partner relationships, contract negotiations, and performance tracking within the CrossFit ecosystem. Proficient in stakeholder management, data analysis, and ensuring compliance with contractual obligations.

Highest-signal resume keywords

Contract NegotiationPartner Relationship ManagementPerformance TrackingCrossFit Level 1 Trainer CredentialStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract AdministrationBusiness DevelopmentVendor ManagementProgram Performance TrackingAgreement TranslationData AnalysisOperational ComplianceIssue Resolution

Soft Skills

Excellent CommunicationStrong Organizational SkillsAttention to DetailInfluencing Cross-Functional Teams

Certifications & Qualifications

Bachelor’s DegreeCrossFit Level 1 Trainer Credential

Industry Keywords

CrossFit EducationPartner EngagementOnboardingRenewalsContract Lifecycle ProcessesEducational ProgramsProfessional LearningCertificationLicensing

About the role

Key responsibilities & impact

Own business relationships and contractual performance of CrossFit Education partners
Lead partner negotiations, contract management, onboarding, ongoing relationship management, renewals, and exits
Develop and drive completion of partner agreements with EDU leadership and Legal
Track fees or revenue share, course delivery, cancellations, reporting, marketing, and CrossFit trademark commitments
Manage contract amendments, renewals, and partner exits
Serve as the primary EDU contact throughout partner engagement and operations
Maintain partner relationships, resolve concerns, and establish business reviews and operational touchpoints
Coordinate CrossFit obligations with EDU Operations, Analytics, Product, Content, Marketing, Finance, and Legal
Track course schedule changes, reporting, participant feedback, promotional obligations, and payments
Escalate unmet obligations and coordinate corrective action or exits
Implement participant surveys and monitor/report NPS, feedback trends, and corrective action plans
Review partner websites and platforms for appropriate use of CrossFit names, marks, and standards
Refer content quality concerns to the EDU Content Manager
Track registrations, revenue, course volume, renewals, and partnership performance with Finance and Analytics
Identify performance gaps, recommend improvements, and maintain centralized records of agreements, obligations, contacts, metrics, and renewal dates

Requirements

What you’ll need

Bachelor’s degree in business, marketing, education, or a related field, or equivalent practical experience
5+ years of experience in partnerships, business development, account management, vendor management, or contract administration
Demonstrated experience negotiating agreements and managing external partner relationships from onboarding through renewal
Experience tracking contractual obligations, program performance, and partner satisfaction
Experience in education, professional learning, certification, licensing, or a related partner-delivered program environment preferred
Familiarity with the CrossFit ecosystem and educational programs
CrossFit Level 1 or higher trainer credential preferred
Strong contract negotiation, commercial judgment, and partner relationship management skills
Ability to translate agreement terms into clear obligations, milestones, and performance measures
Excellent communication, stakeholder management, issue resolution, and negotiation skills
Comfort analyzing partner economics, registrations, revenue, renewals, and participant satisfaction data
Strong organizational skills, attention to detail, and ability to manage multiple partners and deadlines
Ability to influence cross-functional teams without direct authority and manage sensitive partner issues professionally
Working knowledge of partner operations, trademark/brand compliance, and contract lifecycle processes