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Clinical Informatics Specialist
Crossover Health. Lead clinical informatics initiatives supporting integration and optimization of EHR and other clinical systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical informatics, EHR configuration, and interoperability standards, with a strong focus on enhancing user experience and provider satisfaction through effective communication and collaboration.
Highest-signal resume keywords
Clinical InformaticsEHR ConfigurationAthenahealth ExperienceHealthcare Interoperability StandardsChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Application SupportData Exchange StandardsAPIsSystem ValidationKPI Tracking
Soft Skills
Excellent CommunicationProblem-SolvingCollaborative Mindset
Tools & Technologies
ElationAthenahealth
Industry Keywords
Health InformaticsHealthcareClinical Workflows
About the role
Key responsibilities & impact- Lead clinical informatics initiatives supporting integration and optimization of EHR and other clinical systems
- Collaborate with product, IT, and data teams to reflect clinical requirements in platform design and functionality
- Gather and prioritize provider and clinical staff feedback for system improvements and user experience enhancements
- Contribute to interoperability efforts, including evaluation of data exchange standards, APIs, and vendor integrations
- Configure and maintain clinical applications such as Athenahealth and Elation
- Provide tier-2 application support and escalate issues to vendors or IT when needed
- Participate in software upgrades, testing, and system validation
- Assist with vendor relationship management and service-level expectations
- Develop training materials, job aids, and tip sheets
- Deliver training and go-live support to providers, nurses, and operational staff
- Document clinical workflows and maintain system configuration records
- Support project timelines, testing plans, and implementation checklists
- Track KPIs and performance metrics related to system usage and provider satisfaction
- Participate in informatics and operations meetings to align organizational goals and identify improvement opportunities
Requirements
What you’ll need- Bachelor’s degree in Healthcare, Health Informatics, Nursing, Information Systems, or related field
- 3–5+ years of experience in clinical informatics, clinical application support, or health IT
- Hands-on experience configuring and supporting EHR systems; experience with Athenahealth is a strong plus
- Familiarity with healthcare interoperability standards (e.g., HL7, FHIR, APIs)
- Excellent communication and change management skills, with experience translating clinical needs into technical solutions
- Strong problem-solving abilities and a collaborative mindset
Benefits
Comp & perks- Annual bonus opportunity
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short- and Long-Term Disability
- Life Insurance
- Paid Time Off
- 401K