Admissions Coordinator, Evening Shift

Crossroads, Inc.

. Manage the daily intake of new clients.

Posted 10/14/2026full-timePhoenix • Arizona • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client intake processes, treatment plan development, and effective communication with residents and referring agencies. Proficient in data entry and reporting, with a strong understanding of program guidelines and 12-step programs.

Highest-signal resume keywords

Client Intake ManagementTreatment Plan DevelopmentData Entry and ReportingMicrosoft Office Suite ProficiencyElectronic Medical Records (EMR) Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client IntakeTreatment PlanningData EntryOrganizational SkillsProgram Guidelines Knowledge12-Step Program Knowledge

Soft Skills

Effective CommunicationTeam CollaborationRelationship Building

Tools & Technologies

Microsoft Office SuiteElectronic Medical Records (EMR)

Certifications & Qualifications

CPR CertificationFirst Aid CertificationNarcan TrainingFingerprint Clearance Card

Industry Keywords

Arizona Department of Health ServicesTB TestBackground CheckAdult Protective Services Check

About the role

Key responsibilities & impact

Manage the daily intake of new clients.
Screen and evaluate potential residents based on needs for appropriate placement and location.
Complete the intake process with residents, including explaining program options and required documentation.
Develop compliant and accurate treatment plans.
Create and maintain strong, positive, and trusting relationships with referring agencies and the surrounding community.
Provide accurate program and service information by phone, in person, and via email.
Assist the Community Relations Liaison as requested.
Perform data entry and reporting.
Perform other required duties.
May travel between sites and other locations.

Requirements

What you’ll need

Must meet Arizona Department of Health Services personnel member requirements of: at least 21 years old; or licensed or certified under A.R.S. Title 32 and providing services within the personnel member's scope of practice.
Current CPR/First Aid/Narcan training.
Current and annual negative TB Test.
Current and valid Fingerprint Clearance Card.
Clean Motor Vehicle Record (MVR) check performed annually and upon hire, preferred.
Successfully pass a background check and an Arizona Department of Health Services Adult Protective Services check.
Working knowledge of program guidelines and requirements.
Working knowledge of 12-step programs.
Proficient in Microsoft Office Suite.
Working knowledge of Electronic Medical Records systems (EMR).
Demonstrated strong organizational and data entry skills.
Ability to communicate effectively at multiple levels, both verbal and written.
Ability to work independently and as a member of a team.
High School Diploma or GED required.
1+ year's related experience, and/or training or equivalent combination of education and experience.
Valid AZ Driver's License.
Ability to work days, nights, weekends, and holidays.
Ability to travel between sites and other locations, including local and statewide travel when requested or required.

Benefits

Comp & perks

401(k) with matching of up to 4%
Company paid premiums for the full-time employee for Medical, Dental, Vision and Life Insurance
Supplemental Life Insurance and short-term disability
Paid time off
Tuition Reimbursement