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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client intake management, treatment plan development, and effective communication with residents and referring agencies. Proficient in data entry and familiar with program guidelines, ensuring compliance and accuracy in service delivery.
Highest-signal resume keywords
Client Intake ManagementTreatment Plan DevelopmentElectronic Medical Records (EMR)Microsoft Office Suite ProficiencyCPR/First Aid/Narcan Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryOrganizational SkillsProgram Guidelines Knowledge12-Step Programs KnowledgeBackground Check ComplianceArizona Department of Health Services ComplianceHigh School Diploma or GED1+ Year Related ExperienceAbility to Lift 50 PoundsValid AZ Driver’s License
Soft Skills
Effective CommunicationTeam CollaborationIndependent Work
Certifications & Qualifications
CPR CertificationFirst Aid CertificationNarcan TrainingFingerprint Clearance Card
Industry Keywords
Admissions DepartmentTreatment PlansCommunity RelationsClient RelationshipsData Reporting
About the role
Key responsibilities & impact- Manage the daily intake of new clients
- Support the Admissions Department
- Screen and evaluate potential residents based on needs for appropriate placement and location
- Work alongside residents to complete the intake process, including program options and required documentation
- Develop compliant and accurate treatment plans
- Create and maintain strong, positive, and trusting relationships with referring agencies and the surrounding community
- Provide accurate program and service information by phone, in person, and via email
- Assist the Community Relations Liaison as requested
- Perform data entry and reporting
- Perform other duties as required
Requirements
What you’ll need- Must be at least 21 years old, or licensed/certified under A.R.S. Title 32 and providing services within the personnel member's scope of practice
- Current CPR/First Aid/Narcan training
- Current and annual negative TB Test
- Current and valid Fingerprint Clearance Card
- Clean Motor Vehicle Record (MVR) check performed annually and upon hire, preferred
- Successfully pass a background check and an Arizona Department of Health Services Adult Protective Services check
- Working knowledge of program guidelines and requirements
- Working knowledge of 12-step programs
- Proficient in Microsoft Office Suite
- Working knowledge of Electronic Medical Records systems (EMR)
- Demonstrated strong organizational and data entry skills
- Ability to communicate effectively at multiple levels, both verbal and written
- Ability to work independently and as a member of a team
- High School Diploma or GED required
- 1+ year's related experience, and/or training or equivalent combination of education and experience
- Valid AZ Driver’s License
- Availability for days, nights, weekends, and holidays
- Ability to travel between sites and other locations, including local and statewide travel when requested or required
- Ability to occasionally lift and/or move up to 50 pounds and seldom lift and/or move more than 100 pounds
Benefits
Comp & perks- Part-time employment
- Reasonable accommodations for qualified individuals with disabilities
- Equal employment opportunity and nondiscrimination protections