AI Operations Manager

CrowdStrike

. Design and implement AI-native operating processes across the Enterprise AI team .

Posted 9/15/2026full-timeRemote • United StatesSeniorLead💰 $100,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management and operations with a focus on AI-native processes, stakeholder alignment, and continuous improvement. Capable of creating executive-level narratives and managing complex operational metrics to drive informed decision-making.

Highest-signal resume keywords

Program ManagementAI-Native ProcessesStakeholder AlignmentExecutive-Level CommunicationContinuous Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementMetrics AggregationOperational ReportingAI System IntegrationData Management

Soft Skills

Strong Communication SkillsFacilitationAttention to DetailSound JudgmentCuriosity

Tools & Technologies

AI PlatformsAutomation ToolsKnowledge Base Management

Industry Keywords

Enterprise AIOKRsKPIsProgram StatusHealth Indicators

About the role

Key responsibilities & impact

Design and implement AI-native operating processes across the Enterprise AI team
Use automation, structured information, and AI-enabled workflows to improve planning and execution
Orchestrate operational and program reporting, including OKRs, KPIs, KRIs, project and program status, health indicators, and other key metrics
Define, aggregate, and publish metrics across multiple systems and stakeholder audiences
Design, govern, and maintain the Enterprise AI knowledge base
Establish a hub-and-spoke structure for reliable, on-demand access to operational information
Support AI-native processes, tools, and information retrieval
Own and facilitate key stakeholder forums
Develop executive-level narratives, content, and agendas communicating AI product strategy, roadmap priorities, initiatives, and program progress
Enable informed decisions and organizational alignment
Administer the Enterprise AI intake process
Aggregate and evaluate requests for AI system integrations, AI feature enablement, and new tools
Facilitate approval decisions with appropriate stakeholders
Oversee the AI asset registry
Ensure required data attributes are complete, accurate, and maintained
Continuously improve the Enterprise AI operating model by identifying friction, clarifying ownership, and introducing scalable mechanisms for planning, prioritization, governance, and communication

Requirements

What you’ll need

7+ years of experience in program management or Operations
Track record of building and improving processes in technology, product, AI, or other fast-paced environments and delivering measurable results
Ability to connect people, processes, tools, and data into practical operating mechanisms that scale across teams and stakeholder groups
Experience creating content that turns complex operational and program information into clear executive-level narratives
Strong written and verbal communication skills
Proven ability to align stakeholders, facilitate forums, clarify decisions, and drive execution without relying solely on formal authority
Working knowledge of Generative AI, AI platforms, and common enterprise AI use cases
Demonstrated curiosity and drive to apply AI to enable new ways of working
Strong attention to detail
Sound judgment
Continuous-improvement mindset
Ability to move quickly in an evolving environment

Benefits

Comp & perks

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Health insurance
401k
Paid time off
Bonuses
Equity grants