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Analyst Intern, Falcon Complete
CrowdStrike. Assist with triage of incoming issues to assess priority, address the issue, or escalate to appropriate internal teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a fundamental understanding of information security and sysinternals, with hands-on experience administering the CrowdStrike Falcon platform. Capable of producing high-quality communications and effectively coordinating responses to security incidents in a high-pressure environment.
Highest-signal resume keywords
Incident Handling SkillsInformation Security UnderstandingCrowdStrike Falcon AdministrationAI Technologies UtilizationTechnical Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident HandlingComputer Forensic AnalysisSystems AdministrationNetwork Forensic AnalysisMalware AnalysisIncident RemediationNetwork OperationsNetwork ArchitectureAI in CybersecurityMachine Learning
Soft Skills
High-Pressure Situation ManagementProfessional CommunicationTeam CoordinationProblem-SolvingDesire to Learn
Tools & Technologies
CrowdStrike Falcon Platform
Industry Keywords
CybersecurityInformation SecurityNetwork CommunicationsTechnical SupportIncident Response
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Assist with triage of incoming issues to assess priority, address the issue, or escalate to appropriate internal teams
- Escalate alerts or customer queries indicating a potential security incident to Falcon Complete analysts
- Implement changes to customer environments securely
- Produce high-quality written and verbal communications to customers regarding the Falcon Platform or Falcon Complete Service
- Liaise with Falcon Complete analysts and Security Advisors to coordinate response and actions across customers
- Liaise with Support teams to troubleshoot and coordinate resolution of technical issues
- Handle high-pressure situations productively and professionally
- Complete a structured six-month Falcon Complete Graduate program with hands-on training, mentoring, learning resources, and exposure to customer environments
- Develop experience administering the CrowdStrike Falcon platform and responding to, containing, and remediating threats on customer endpoints
Requirements
What you’ll need- 0-2 years of relevant incident handling skills
- Fundamental understanding of information security
- Fundamental understanding of sysinternals
- Fundamental understanding of network communications
- Desire to grow and expand technical and business skills
- Postgraduate students, recent graduates or current students graduating by 31 Jan 2027 in Computer Science, Computer Engineering, Maths, Information Security, Cybersecurity, or related areas of study; or equivalent work experience
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
- Nice to have: experience with incident handling, computer forensic analysis, systems administration, network forensic analysis, malware analysis, incident remediation, network operations and architecture/engineering, and AI or machine learning in cybersecurity
Benefits
Comp & perks- Paid holidays, including birthday holidays
- 401k matching (where applicable)
- Professional development opportunities including workshops, tech talks, and Executive Speaker Series
- Assigned mentors from across the company for continuous support and feedback
- Participation in companywide initiatives including FalconFIT, Wellness Programs, and Employee Assistance Program
- Employee Networks, geographic neighborhood groups, and volunteer opportunities
- Ownership of impactful projects that move the company forward
- Market leader in compensation and equity awards
- Potential for ongoing employment as a Falcon Complete Associate Analyst after the six-month contract
- Vibrant office culture with world class amenities