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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full sales cycle, including contract negotiations and account growth strategies, while providing exceptional customer service and communication. Proficient in sales qualification frameworks and adept at building relationships with technical audiences.
Highest-signal resume keywords
Full Sales Cycle ExperienceSales Qualification FrameworksAccount ManagementTechnical AptitudeCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract NegotiationSales StrategiesQuota AchievementAccount GrowthDiscovery Management
Soft Skills
Exceptional Communication SkillsClient Objection HandlingRelationship BuildingTask PrioritizationAdaptability
Industry Keywords
SaaS ExperienceTechnical AudienceCustomer SuccessManaged ServicesProduct Management Feedback
About the role
Key responsibilities & impact- Serve as the primary point of contact for clients
- Collaborate with Customer Success, Managed Services, and other internal stakeholders to ensure customers receive expected value
- Manage the contract renewal cycle from initial meetings through negotiation, contract changes, and signature
- Achieve quota for new sales growth within the customer base
- Advocate for customers and build relationships with key customers and new champions
- Identify account whitespace and create value-based presentations for upgrades and cross-sells
- Recommend additional CrowdStrike solutions to existing customers to increase ingestion
- Devise and execute account strategies to maximize account growth
- Provide high-touch customer service, including escalation and coordination of support issues
- Deliver customer feedback to Product Management on feature requests and product enhancements
Requirements
What you’ll need- 3+ years of full sales cycle experience in an account management or net new logo capacity
- Experience selling to a technical audience such as engineers, IT, security, and related fields
- Bachelor's degree is preferred
- Strong ability to run discovery, manage the full sales cycle, handle objections, implement multifaceted sales strategies, and close deals
- Proficiency and/or good understanding of sales qualification frameworks such as MEDDIC, MEDDPICC, and Sandler
- Track record of meeting or exceeding expectations in an individually focused, quota- and/or metric-carrying role
- Ability to balance a wide variety of daily tasks and adjust priorities in a fast-paced environment across multiple engagements
- Strong technical aptitude and ability to learn new concepts quickly
- Exceptional written and verbal communication skills
- High level of comfort handling client objections and negotiations
- Security or SaaS experience is a plus
Benefits
Comp & perks- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Health insurance
- 401k
- Paid time off
- Eligibility for commissions
- Equity grants