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Director, Incident Response
CrowdStrike. Lead consulting engagement teams and provide high-level oversight on consulting engagements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and mentoring capabilities in a consulting environment, with a focus on team performance and client engagement. Proficient in utilizing AI technologies to enhance decision-making and improve operational efficiency.
Highest-signal resume keywords
Team Leadership ExperienceExcellent Communication SkillsProven Experience Utilizing AI TechnologiesAbility to Lead Clients Through High Stress SituationsThought Leadership in Incident Response Industry
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Consulting Engagement OversightClient Scoping and TriageHigh-Quality Report ProductionTechnical Information CommunicationPerformance Maximization
Soft Skills
Interpersonal SkillsCollaborative SkillsBusiness AcumenJudgment and DiscretionPositive Work Environment Fostering
Certifications & Qualifications
University/College Degree or Equivalent Experience
Industry Keywords
Incident Response IndustryConsultingCross-Functional RelationshipsPublic SpeakingFeedback Improvement
About the role
Key responsibilities & impact- Lead consulting engagement teams and provide high-level oversight on consulting engagements
- Perform initial triage and scoping for prospective clients to understand client objectives and required level of effort
- Partner with the Sales Team to scope and win new business
- Manage and mentor team members to expand skill sets and maximize performance
- Produce high-quality written and verbal reports, presentations, recommendations, and findings for customer management, regulators, and legal counsel
- Deliver high-quality services and continuously seek feedback to improve offerings
- Partner with regional Services leaders to staff and schedule consulting engagements
- Demonstrate industry thought leadership through blog posts, CrowdCasts, and public speaking events
Requirements
What you’ll need- University/College degree or equivalent experience
- Team leadership experience in a matrixed consulting remote environment
- Excellent communication, interpersonal and collaborative skills, strong business acumen, and ability to exercise good judgment and discretion and maintain confidentiality
- Proven leader with the ability to inspire, lead, and mentor a high performing organization and establish strong cross-functional relationships
- Ability to lead teams of highly motivated technical analysts
- Ability to communicate highly technical information to non-technical people
- Ability to lead clients through high stress situations
- Contributing thought leader within the incident response industry
- Ability to foster a positive work environment and attitude
- Ability to travel in region on short notice, up to 30% of the time
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes
Benefits
Comp & perks- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe