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Engagement Lead, Incident Response Partner Services
CrowdStrike. Oversee incident response engagements performed by CrowdStrike’s partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in incident response management, project management, and forensic analysis across diverse operating systems. Proven ability to lead teams, develop client relationships, and implement technology projects effectively.
Highest-signal resume keywords
Incident Response ManagementProject ManagementForensic AnalysisTeam LeadershipClient Relationship Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident Response InvestigationsRansomware AnalysisECrime InvestigationBusiness Email Compromise (BEC)Process ImprovementData AnalysisTechnical Documentation ReviewAI Technology UtilizationWorkflow MonitoringCross-Functional Team Coordination
Soft Skills
Communication SkillsInterpersonal SkillsOrganizational SkillsProblem-Solving AbilitiesAttention to Detail
Tools & Technologies
Project Management ToolsForensic ToolsMalware Analysis Tools
Industry Keywords
Consulting EnvironmentIncident Response IndustrySecurity Posture MaturityMatrixed Team Leadership
Tech Stack
Tools & technologiesLinux
About the role
Key responsibilities & impact- Oversee incident response engagements performed by CrowdStrike’s partners
- Assist in developing and tracking project tasks and client deliverables
- Manage the status of delivery team and client tasks to keep workflows on track
- Align customers and CrowdStrike partners on investigation scope, objectives, and required effort
- Support partners in communicating forensic and malware-analysis topics to executives
- Train partners on methods for hunting bad actors across large datasets
- Coordinate effectively under the direction of outside counsel
- Coach and mentor partners on advanced host- and network-based forensics across Windows, Mac, and Linux
- Review and provide strategic, applicable, and feasible recommendations to mature organizations’ security postures during and after incidents
- Review reports, presentations, recommendations, and findings for customer management, regulators, and legal counsel
- Supervise projects and coordinate team members
- Plan internal process-improvement initiatives and facilitate execution by cross-functional teams
- Maintain and update templates and internal process documentation
Requirements
What you’ll need- Experience leading teams in a matrixed consulting environment
- Experience developing and managing relationships in a consulting environment, preferably involving incident response
- Experience conducting or managing incident response investigations, including targeted threats such as ransomware, eCrime, and Business Email Compromises (BECs)
- Experience in project management from conception to delivery
- Experience managing external resources
- Experience implementing technology projects
- Ability to work independently with minimal supervision
- Self-learning capabilities and initiative in a fast-paced, quickly changing environment
- Good communication and interpersonal skills
- Strong organizational and multitasking skills
- Excellent analytical and problem-solving abilities
- Team-management and leadership skills with cross-functional groups worldwide
- Documentation management and ability to use project management tools
- Attention to detail under pressure
- Time management skills and ability to meet deadlines
- Experience identifying and implementing process efficiencies and monitoring workflow efficacy
- Experience working for consulting organizations
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes
- Ability to review technical investigation results for accuracy, consistency, and completeness
- Strong project management skills
- Contributing thought leader within the incident response industry
- Ability to foster a positive work environment and attitude
- Ability to travel on short notice, up to 30% of the time
- Must periodically undergo and pass alcohol and/or drug tests during employment
Benefits
Comp & perks- Eligibility for bonuses
- Equity grants
- Health insurance
- 401k
- Paid time off
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities
- Vibrant office culture with world class amenities