Intelligence Analyst

CrowdStrike

. Drive high levels of customer satisfaction, maintaining a strong sense of ownership over many customer relationships .

Posted 10/22/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $70,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in cyber threat intelligence and analysis, with a strong ability to communicate complex findings to diverse audiences. Proven capability in utilizing AI technologies to enhance decision-making and improve customer outcomes in a fast-paced environment.

Highest-signal resume keywords

Cyber Threat IntelligenceAll-Source Threat Intelligence AnalysisAI Technologies UtilizationCustomer Service AttitudeData Communication Concepts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cyber Threat IntelligenceAll-Source Threat Intelligence AnalysisIntelligence Lifecycle KnowledgeDark Web Ecosystem UnderstandingAI Tools ProficiencyAPI FamiliarityData Communication TechnologiesEmail Networking KnowledgeEnterprise Security KnowledgeIntelligence Analysis

Soft Skills

Written Communication SkillsVerbal Communication SkillsAdaptabilityProblem-SolvingIndependence

Industry Keywords

Cyber IntelligenceCustomer SatisfactionFeature RequestsCustomer SolutionsFast-Paced Environment

About the role

Key responsibilities & impact

Drive high levels of customer satisfaction, maintaining a strong sense of ownership over many customer relationships
Quickly triage and escalate noteworthy findings from Falcon Intelligence Recon to the respective customers
Guide customers through Falcon Intelligence Recon findings and provide subject matter expertise
Serve as a cyber intel analytic interface between CrowdStrike's Falcon Intelligence Recon customers and the wider CrowdStrike intelligence team
Work with multiple customers to manage their Falcon Intel Recon module
Represent customer feedback, feature requests, and overall satisfaction to Intelligence and Engineering teams
Travel minimally to lightly, up to 25%

Requirements

What you’ll need

Working knowledge of cyber threat intelligence, all-source threat intelligence analysis, or intelligence collections and be fully versed in the intelligence lifecycle
Good written, verbal communication skills in English
Working knowledge of cyber threat intelligence terminology, key concepts, and analysis
Basic understanding of the dark and deep web ecosystems, including actors, forums, and leak sites
Adaptable and willing to learn new technologies
Customer service attitude and willingness to help and problem-solve with customers
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
Ability to operate independently and with little direction
Ability to present and explain technology to people with less technical knowledge
Must be able to thrive in a fast paced, high stress start up environment and able to create customer solutions with limited resources
Knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security
Ability to use AI tools and familiarity with application programming interfaces (API) as a delivery method for indicators and intelligence
Curiosity about how AI, machine learning, and autonomous agents can enhance darkweb analysis, intelligence analysis, and customer outcomes

Benefits

Comp & perks

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Bonuses
Equity grants
Health insurance
401k
Paid time off