Intelligence Analyst

CrowdStrike

. Support cyber threat customers and maximize customer success and renewals .

Posted 10/22/2026full-timeRemote • Colorado • United StatesMid-LevelSenior💰 $70,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in cyber threat intelligence and customer engagement, effectively communicating complex findings and enhancing customer outcomes through AI technologies and analytical insights.

Highest-signal resume keywords

Cyber Threat IntelligenceAll-Source Threat Intelligence AnalysisAI Technologies UtilizationCustomer Relationship ManagementDark Web Ecosystem Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cyber Threat IntelligenceIntelligence Lifecycle FamiliarityThreat Intelligence AnalysisData Communication ConceptsAI Tools Proficiency

Soft Skills

Written Communication SkillsVerbal Communication SkillsCustomer Service AttitudeAdaptabilityProblem-Solving

Tools & Technologies

Falcon Intelligence ReconAPIsEmail TechnologiesNetworking TechnologiesEnterprise Security

Industry Keywords

Cyber IntelligenceDark Web AnalysisCustomer SatisfactionIntelligence CollectionsHigh-Stress Environment

About the role

Key responsibilities & impact

Support cyber threat customers and maximize customer success and renewals
Manage multiple customers' Falcon Intel Recon modules
Serve as a cyber intelligence analytical interface between Falcon Intelligence Recon customers and the wider CrowdStrike intelligence team
Drive high levels of customer satisfaction and own multiple customer relationships
Triage and escalate noteworthy findings from Falcon Intelligence Recon to customers
Guide customers through Falcon Intelligence Recon findings and provide subject matter expertise
Communicate customer feedback, feature requests, and satisfaction information to Intelligence and Engineering teams
Improve product use and customer outcomes through effective cyber threat intelligence engagement

Requirements

What you’ll need

Working knowledge of cyber threat intelligence, all-source threat intelligence analysis, or intelligence collections and full familiarity with the intelligence lifecycle
Good written and verbal communication skills in English
Working knowledge of cyber threat intelligence terminology, key concepts, and analysis
Basic understanding of dark and deep web ecosystems, including actors, forums, and leak sites
Adaptability and willingness to learn new technologies
Customer service attitude and willingness to help and problem-solve with customers
Ability to operate independently and with little direction
Ability to present and explain technology to people with less technical knowledge
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes
Ability to thrive in a fast-paced, high-stress startup environment and create customer solutions with limited resources
Knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security
Ability to use AI tools and familiarity with APIs as a delivery method for indicators and intelligence
Curiosity about how AI, machine learning, and autonomous agents can enhance dark web analysis, intelligence analysis, and customer outcomes
Minimal to light travel (25%)

Benefits

Comp & perks

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Health insurance
401k
Paid time off
Bonuses
Equity grants