Platform Resident Consultant

CrowdStrike

. Serve as the primary technical advisor for assigned strategic customer accounts .

Posted 11/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer security operations, technical implementation of CrowdStrike Falcon, and effective communication with diverse audiences. Proven ability to mentor teams, troubleshoot complex issues, and enhance workflows using AI technologies.

Highest-signal resume keywords

CrowdStrike Falcon ImplementationClient-Facing Consulting ExperienceSecurity Applications ExpertiseTechnical Communication SkillsAnalytical Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Scripting SolutionsAPI DevelopmentEndpoint SecurityNetwork Systems SecurityVulnerability ManagementSoftware Deployment TechnologiesCloud SecuritySIEM KnowledgeLinux Platform KnowledgeWindows Platform Knowledge

Soft Skills

Exceptional Communication SkillsStrong Presentation SkillsSelf-MotivatedCustomer-Focused MindsetTime Management

Tools & Technologies

CrowdStrike ApplicationsThird-Party Software Deployment TechnologiesIncident Management ToolsAsset Management Tools

Certifications & Qualifications

Security Clearance

Industry Keywords

CybersecurityThreat HuntingOperationalizing SecurityCustomer SuccessConsulting

Tech Stack

Tools & technologies

CloudCyber SecurityLinux

About the role

Key responsibilities & impact

Serve as the primary technical advisor for assigned strategic customer accounts
Develop and maintain trusted advisor relationships with customer security teams and leadership
Understand customer security operations workflows, use cases, and business objectives
Mentor customer teams on Falcon best practices and threat hunting techniques
Provide technical implementation, configuration, and troubleshooting assistance for CrowdStrike Falcon and associated applications
Assist customers with operationalizing all Falcon platform modules
Troubleshoot customer issues across small to large enterprises
Utilize and engineer native and third-party software deployment technologies
Develop scripting and application solutions using Falcon APIs
Plan customer projects and provide status updates
Collaborate with customer information technology teams
Provide support using CrowdStrike applications for vulnerability and asset management
Assist customers with integrating CrowdStrike into existing tools
Guide customer leads with incident management functions
Collaborate with Professional Services to develop customer-facing collateral

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience
5+ years of experience with relevant security applications, which could include endpoint, identity, cloud, SIEM, etc.
3+ years of client-facing consulting experience
Basic understanding of software deployment technologies
Knowledgeable on Windows, Mac, and Linux platforms
Experience in computer and network systems security
Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
Exceptional communication skills with ability to explain technical concepts to varied audiences
Strong presentation and training delivery capabilities
Self-motivated with excellent time management and prioritization skills
Customer-focused mindset with commitment to driving customer success
Ability to work independently in a remote/embedded environment
Strong problem-solving and analytical thinking abilities
High level of motivation; self-starter; results driven
Proactive and thorough ability to manage work and prioritize customer projects
Ability to travel up to 20% of the time
Currently have or can obtain necessary security clearances, per customer requirement
May be required to periodically undergo and pass alcohol and/or drug tests during employment

Benefits

Comp & perks

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Bonuses
Equity grants
Health insurance
401k
Paid time off