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Senior Resident Consultant, CrowdStrike Platform
CrowdStrike. Plan, deploy, implement, and provide operational support for the CrowdStrike platform and related applications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in deploying and supporting the CrowdStrike platform, including Falcon and associated applications, while effectively collaborating with IT teams and managing customer engagements. Proficient in software deployment technologies and security practices across various operating systems.
Highest-signal resume keywords
CrowdStrike Falcon Platform ExperienceSoftware Deployment TechnologiesEndpoint Security ExperienceDevelopment Experience with PowerShellCompliance Knowledge including CIS Benchmarks
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software DeploymentNetwork Systems SecurityScripting with PowerShellVulnerability ManagementDatabase Knowledge including SIEMCloud Experience with AWSIdentity Management including Active DirectoryTechnical Presentation SkillsAI Technologies UtilizationOperating Systems Knowledge (Windows, Mac, Linux)
Soft Skills
Mentoring Team MembersCustomer EngagementCollaboration with IT TeamsProject PlanningTechnical Content Presentation
Tools & Technologies
CrowdStrike ApplicationsSCCMMcAfee EPOIBM BigFixPuppetChefCitrixAWSAzureGCP
Industry Keywords
Incident ResponseCompromise AssessmentExposure ManagementData ProtectionIT AutomationCIS BenchmarksSTIGsPCIHIPAAAttack Surface Management
Tech Stack
Tools & technologiesAWSAzureChefCitrixCloudGoogle Cloud PlatformLinuxPuppetPythonSplunk
About the role
Key responsibilities & impact- Plan, deploy, implement, and provide operational support for the CrowdStrike platform and related applications
- Manage all deployment aspects from initial customer engagement through planning, installation, optimization, and follow-on customer support
- Provide technical implementation, configuration, and troubleshooting assistance for the CrowdStrike Falcon platform and associated applications
- Assist customers with operationalizing all Falcon platform modules
- Troubleshoot customer issues across small to large enterprises
- Utilize and engineer native and third-party software deployment technologies
- Develop scripting and application solutions using Falcon APIs
- Handle customer project planning and status
- Collaborate with customer information technology teams
- Support vulnerability and asset management using CrowdStrike applications such as Exposure Management
- Assist customers with integrating CrowdStrike into existing tools
- Support Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors
- Develop customer-facing collateral with the Platform Professional Services team
- Develop and lead skills workshops for the Platform Professional Services team
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline
- 8 years of experience performing IT deployments or in an end user/customer environment
- Strong understanding of software deployment technologies
- Very knowledgeable on Windows, Mac, and Linux platforms
- Strong knowledge of Microsoft Office applications, including Word, Excel, Access, and PowerPoint
- Strong experience in computer and network systems security
- Strong experience presenting technical content to various audiences
- Experience mentoring team members
- Some experience leading a team to complete projects
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
- Endpoint security experience with Falcon platform, AV, or EDR solutions
- Software deployment experience with SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, or PsExec
- Development experience with PowerShell, Python, Bash, or Batch
- Experience with host-based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, or IT Automation
- Compliance knowledge including CIS Benchmarks, STIGs, PCI, or HIPPA
- Database knowledge including SIEM, MSSQL, Splunk, or LogScale
- Identity experience including Active Directory, Azure-AD, or SSO
- Cloud experience with AWS, Azure, or GCP
- Ability to travel up to 25% of the time
- Potential for travel and assignment work
- Must periodically undergo and pass alcohol and/or drug tests during employment
Benefits
Comp & perks- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Bonuses
- Equity grants
- Health insurance
- 401k
- Paid time off